I am in the process of moving my Plex service from a Mac to a linux server but experiencing problems with both servers. They are on the same local network (about 3m apart) and both running the latest PMS (updated to latest yesterday, 1.32 I seem to recall). The problems are obviously ‘connected’, but I suspect not related, however I thought it made sense to ask about both together.
Mac is a MiniServer 5,3 (Mid 2011) that has been running PMS successfully for quite a few years. However I am moving duties to an Intel i9 based dedicated media server running OpenMediaVault (latest 6.3 something) which is basically debian (bullseye). This involved moving most of the media files from the Mac to the OMV server and it seems since then, PMS on the Mac crashes every day at just after 02h00 in the morning. Obviously a scheduled task, but what? I have tidied up the database and removed everything that no longer exists on the Mac and it all looks fine. But next morning, I cannot access its web server, although ‘bootstrap.py’ seems to be still running. However in the MacOS GUI, it is no longer running. I can start it again and all is good - until the next morning.
The OMV server now has possibly 4TB of media to deal with. Not a problem until I started setting up libraries in PMS. Then the ‘Credits checking’ starts and after some time (hour or 2) the machine appears completely HUNG. This is linux so somewhat surprising. First of all PMS’s web interface stops responding, then I notice the NFS shares have disappeared from the Mac (Pro) on which I am trying to administer both PMSs, SSH connections are broken and even the server’s actual monitor is black and keyboard non functional. It is still running, but so severely stuffed nothing can be done except hit the power button, which I hate to do, but no alternative.
After it hung the first time, I restarted and with PMS showing no ‘Activity’, it seemed ok. Till I created another library which kicked off the ‘Credits scanning’ again and within an hour, completely stuffed again.
Logs on both seem to show things working, but then suddenly, no more entries until the restart (PMS on Mac and whole machine in case of OMV server). However, I don’t think it’s the same problem on both machines, even though problems occurred only after moving the files from one to the other.
I’m sure the logs will reveal all to those who wrote the code that creates the logs, but so far I’ve been unable to figure it all out.
This is all rather annoying at the moment, with 2 PMSs acting up and would appreciate some assistance in tracking down these problems. Like some real support from Plex themselves perhaps - for a fully paid up Plex Pass holder?
