Custom Content Rating not working with managed user's "Allow Only Rating" settings (for individual episodes)

Server Version#: 1.27.0.5897
Player Version#: 4.83.2

In an attempt to control/allow access to specific TV media episodes for an specific Managed User account, I added a custom ‘Content Rating’ on each episode, manually via the ‘Edit’ button and by adding the specific custom text I wanted to use in the ‘Content Rating’ field, then saving changes.

I then went to configure the ‘Restrictions’ section of this particular Managed User, selected the ‘TV Shows’ section, and added the exact same text into the “Allow Only Ratings” field and saved.

When I switch back into the Managed User account, his content options remain “Empty”…I’ve made sure he has access to the specific Library (It’s listed in his home menu), I’ve optimized the database, rebooted the server, etc. to no avail… is this a Bug or am I missing something here?

Thanks for the help!

Additional Context / Update: The TV show itself has a blank Content Rating… if I add the same custom Content Rating to the Show, the TV Show finally appears in the managed user library, but it overrides any ‘exclude’ rating setting, it shows and plays every episode… so I effect I can’t control access to individual episodes (which is in the end my actual objective). I also tried using a “Label” at the TV Show level to enable access, but the ‘exclude’ ratings setting does not seem to work in conjunction.

Watching this thread, but I think that’s just how it works - sharing is at the Show level, not Season or Episode.

Thanks, I hope experts can chime in on this question;… considering you can change Ratings at the episode level, I had hope that would replicate at the access control or restriction settings… it would be a simple way to ease Libraries and Users permissions management, without having to create separate libraries or giving full access to complete TV-Shows.

Bumping my thread, hoping to get visibility by Plex employees or experts… again, I’m just interested in restricting/controlling access to individual episodes of a TV Show in an existing Library; I tried using ‘Content Rating’ restrictions (you can set a rating for each episode…), but it seems it doesn’t restrict on a episode-per-episode basis… is this intended? or a bug?.. or am I suggesting a new feature?
Any feedback would be greatly appreciated!

This topic was automatically closed 90 days after the last reply. New replies are no longer allowed.