Server Version#: 1.16.3.1433
Player Version#: 3.104.2
After updating from version 1.6 to version 1.16 recordings are no longer completing. A few question to debug the issue.
What level logging should i enable?
What log files contain detailed recording information?
What key words should i grep to identify the issue?
Current symptoms
I schedule a new recording and I see the stream start to record in the .grab folder. After a few minutes to stream stops recording and the file is gone. I check the tuner status and the stream is no longer active.
I watched a few recordings fail this evening. Below are pertinent log entries of the failure and commands showing the file was there in the correct directory with the correct permissions.
Possible causes?
Jul 31, 2019 20:23:32.378 [0x7fdce2ffd700] ERROR - EventSource: Retrying in 15 seconds.
Jul 31, 2019 20:32:01.281 [0x7fdc7a7fc700] ERROR - DVR:Grabber: Failed to inspect file: Could not parse /nfs/dvr_plex/tv/.grab/66bdcc8bb3759f2d8dce278a89cb0a0775a2c0d5/Impractical Jokers (2014) - S06E22 - The Walking Dread.ts (error=-2): No such file or directory
Jul 31, 2019 20:32:01.320 [0x7fdc7affd700] ERROR - DVR:Grabber: Error processing files: boost::filesystem::directory_iterator::construct: No such file or directory: “/nfs/dvr_plex/tv/.grab/66bdcc8bb3759f2d8dce278a89cb0a0775a2c0d5”
Jul 31, 2019 20:32:01.320 [0x7fdc7affd700] DEBUG - DVR:Grabber: Operation for ‘Impractical Jokers - E22 - The Walking Dread’ on channel 032 completed with status error (Could not move recorded media to destination)
Clearly the file existed with the correct permissions.
justin@VM07-MEDIASCRUB:
/nfs/dvr_plex/tv/.grab/66bdcc8bb3759f2d8dce278a89cb0a0775a2c0d5$ mediainfo Impractical\ Jokers\ (2014)\ -\ S06E22\ -\ The\ Walking\ Dread.ts
General
ID : 1 (0x1)
Complete name : Impractical Jokers (2014) - S06E22 - The Walking Dread.ts
Format : MPEG-TS
File size : 170 MiB
Duration : 2 min 24 s
Overall bit rate mode : Variable
Overall bit rate : 9 875 kb/s
Movie name : Impractical Jokers
Law rating : TV-14 (DLV)
root@VM01-NAS:/nfs/dvr_plex/tv/.grab# ls -ail
total 12
61472770 drwxr-xr-x 2 plex plex 4096 Jul 31 20:16 66bdcc8bb3759f2d8dce278a89cb0a0775a2c0d5
root@VM01-NAS:/nfs/dvr_plex/tv/.grab/66bdcc8bb3759f2d8dce278a89cb0a0775a2c0d5# ls
‘Impractical Jokers (2014) - S06E22 - The Walking Dread.ts’
I see a similar issue when I upgraded to 1.17.0.1709 (not sure what version I had before).
Running plex on my Synology NAS. File is not there (ends up in #recycle where I assume it was put after Plex deleted it). If I move the file from #recycle it plays just fine.
Plex Media Server.1.log:46440:Sep 23, 2019 21:03:00.196 [0x7f84059e9700] ERROR - DVR:Grabber: Failed to inspect file: Could not parse /volume1/Media/TV Shows/.grab/2ff7a8d16e2e0eb741acd6dcc10f37ba87795a7e/All Rise (2019) - S01E01 - Pilot.ts (error=-2): No such file or directory
Plex Media Server.2.log:32576:Sep 23, 2019 18:33:02.611 [0x7f8474af4700] ERROR - DVR:Grabber: Failed to inspect file: Could not parse /volume1/Media/TV Shows/.grab/83952466edf010d1166381350b4d4ca12e56ff13/Studio C (2012) - 2018-03-26 06 00 00 - Studio C.ts (error=-2): No such file or directory
Plex Media Server.log:27074:Sep 23, 2019 21:33:02.023 [0x7f84755d6700] ERROR - DVR:Grabber: Failed to inspect file: Could not parse /volume1/Media/TV Shows/.grab/d0d07470e753669bf342f224325fae161a27e6df/Studio C (2012) - 2018-03-26 06 00 00 - Studio C.ts (error=-2): No such file or directory
Yeah, I was hit with that when I upgraded to 1.15 a few weeks ago. It was all resolved. Now when I upgraded to 1.17, I’m getting different behavior.
The weird thing is that I can see it writing into .grab, but after some point the file disappears and then I see writes going to the .grab folder in the #recycle folder. It continues to write/capture until the show is over, but because the file is in #recycle instead of the original location the server fails to copy the file to the final destination.
