That is good - so it must have the multiple instances / versions of python and OpenSSL
Yes, I had other Python based server/services running and did not know of a potential for Python conflicts. For the record, I had installed Python 2.7.9 for Windows, pyopenssl, amongst other python based dependencies. I've moved to all windows installed based programs, autologin, start when machine starts via program. One program installs a service, which I had to change ownership to the user account from system to get smb/UNC shares to be recognized. Thanks again.
Yes, I had other Python based server/services running and did not know of a potential for Python conflicts. For the record, I had installed Python 2.7.9 for Windows, pyopenssl, amongst other python based dependencies. I've moved to all windows installed based programs, autologin, start when machine starts via program. One program installs a service, which I had to change ownership to the user account from system to get smb/UNC shares to be recognized. Thanks again.
Yes it is better to use the user account for the service rather than SYSTEM.
Quite a number of us use the service wrapper provided by cjmurph here; PMS As a Service
Hello,
Also got the message of a problem with a core component.
Running a Windows Vista System.
What do I have to do?
Thanks a lot!
Best regards
Bernd
Hello,
Also got the message of a problem with a core component.
Running a Windows Vista System.
What do I have to do?
Thanks a lot!
Best regards
Bernd
The normal thing to do with the error
A problem has been detected with a core component of Plex Media Server
is to follow the advice given on the support page with the same title
A problem has been detected with a core component of Plex Media Server
I can see that you are still in initial setup. Did you get a browser open up to allow you to create your Library sections and add paths for the media folders?
Things to note from the log:
The Plex Media Server appears to go to sleep. There may be issues allowing to do that and servers are normally expected to run all the time - but you can research the area by reading some of the manu forum topics about sleep / hibernation / wake on LAN / WOL
Extract from Log showing big gap in time in log file
Feb 28, 2015 22:10:01:989 [5656] DEBUG - Request: [192.168.178.61:35065] GET /clients (5 live) Feb 28, 2015 22:10:01:990 [5656] DEBUG - It took 0.000000 sec to serialize a list with 1 elements. Feb 28, 2015 22:10:02:046 [8036] DEBUG - It took 0.000000 sec to serialize a list with 0 elements. Mar 01, 2015 11:25:56:676 [6048] DEBUG - NetworkServiceBrowser: PLAYER departed after not being seen for 47738.019277 seconds: 192.168.178.61 Mar 01, 2015 11:25:56:676 [6048] DEBUG - NetworkServiceBrowser: SERVER departed after not being seen for 47718.074277 seconds: 192.168.178.47 (BerndLT) Mar 01, 2015 11:25:56:676 [6048] DEBUG - Notifying the system bundle an update to server /system/notify/serverUpdated?host=192.168.178.47 Mar 01, 2015 11:25:56:676 [6048] DEBUG - [com.plexapp.system] Sending command over HTTP (GET): /system/notify/serverUpdated?host=192.168.178.47 Mar 01, 2015 11:25:56:677 [6048] DEBUG - HTTP requesting to: http://127.0.0.1:50026/system/notify/serverUpdated?host=192.168.178.47
Your log shows loads of null service error messages - extract below. This has been seen before. Never really understood as to why it arises. Could be to do with sleep and wake up?
Mar 01, 2015 11:25:57:273 [7616] DEBUG - Request: [192.168.178.47:50104] GET /channels/all (5 live) Mar 01, 2015 11:25:57:274 [7616] DEBUG - It took 0.000000 sec to serialize a list with 0 elements. Mar 01, 2015 11:25:57:278 [6048] DEBUG - [com.plexapp.system] HTTP reply status 200, with 0 bytes of content. Mar 01, 2015 11:26:07:519 [6048] ERROR - How did a null service make it in for 192.168.178.47??? Mar 01, 2015 11:26:07:520 [6048] ERROR - How did a null service make it in for 192.168.178.47??? Mar 01, 2015 11:26:07:521 [6048] ERROR - How did a null service make it in for 192.168.178.47??? Mar 01, 2015 11:26:07:523 [6048] ERROR - How did a null service make it in for 192.168.178.47??? Mar 01, 2015 11:26:07:524 [6048] ERROR - How did a null service make it in for 192.168.178.47??? Mar 01, 2015 11:26:07:525 [6048] ERROR - How did a null service make it in for 192.168.178.47??? Mar 01, 2015 11:26:07:526 [6048] ERROR - How did a null service make it in for 192.168.178.47??? Mar 01, 2015 11:26:07:528 [6048] ERROR - How did a null service make it in for 192.168.178.47??? Mar 01, 2015 11:26:07:529 [6048] ERROR - How did a null service make it in for 192.168.178.47??? Mar 01, 2015 11:26:07:531 [6048] ERROR - How did a null service make it in for 192.168.178.47??? Mar 01, 2015 11:26:07:532 [6048] ERROR - How did a null service make it in for 192.168.178.47??? Mar 01, 2015 11:26:07:534 [6048] ERROR - How did a null service make it in for 192.168.178.47??? Mar 01, 2015 11:26:07:535 [6048] ERROR - How did a null service make it in for 192.168.178.47??? Mar 01, 2015 11:26:07:537 [6048] ERROR - How did a null service make it in for 192.168.178.47??? Mar 01, 2015 11:26:07:538 [6048] ERROR - How did a null service make it in for 192.168.178.47??? Mar 01, 2015 11:26:07:539 [6048] ERROR - How did a null service make it in for 192.168.178.47??? Mar 01, 2015 11:26:07:541 [6048] ERROR - How did a null service make it in for 192.168.178.47??? Mar 01, 2015 11:26:07:542 [6048] ERROR - How did a null service make it in for 192.168.178.47??? Mar 01, 2015 11:26:07:544 [6048] ERROR - How did a null service make it in for 192.168.178.47??? Mar 01, 2015 11:26:07:545 [6048] ERROR - How did a null service make it in for 192.168.178.47??? Mar 01, 2015 11:26:07:546 [6048] ERROR - How did a null service make it in for 192.168.178.47???and goes on and on
until
Mar 01, 2015 11:26:11:651 [6048] ERROR - How did a null service make it in for 192.168.178.47???
Mar 01, 2015 11:26:11:652 [6048] ERROR - How did a null service make it in for 192.168.178.47???
Mar 01, 2015 11:26:11:652 [6048] ERROR - How did a null service make it in for 192.168.178.47???
Mar 01, 2015 11:26:11:935 [1192] WARN - Error issuing request to: http://www.google-analytics.com/collect (6, Couldn’t resolve host name) (Could not resolve host: www.google-analytics.com)
Mar 01, 2015 11:26:11:996 [1192] DEBUG - Sent analytics request: -6
Mar 01, 2015 11:26:11:996 [1192] DEBUG - Sync: onGarbageCollectionTimer
Mar 01, 2015 11:26:12:097 [7828] DEBUG - Sync: tryGarbageCollect
Mar 01, 2015 11:26:12:097 [7828] DEBUG - Sync: deferring GC because the server is not signed into plex.tv
Mar 01, 2015 11:26:15:601 [6048] ERROR - How did a null service make it in for 192.168.178.47???
Mar 01, 2015 11:26:16:985 [5924] DEBUG - Network change.
Mar 01, 2015 11:26:16:985 [5924] DEBUG - NetworkInterface: Notified of network changed (force=0)
Mar 01, 2015 11:26:17:037 [5924] DEBUG - Network change notification but nothing changed.
Mar 01, 2015 11:26:17:272 [5924] DEBUG - Network change.
Mar 01, 2015 11:26:17:272 [5924] DEBUG - NetworkInterface: Notified of network changed (force=0)
Mar 01, 2015 11:26:17:333 [5924] DEBUG - Network change notification but nothing changed.
Mar 01, 2015 11:26:17:334 [5924] DEBUG - Network change.
Mar 01, 2015 11:26:17:334 [5924] DEBUG - NetworkInterface: Notified of network changed (force=0)
Mar 01, 2015 11:26:17:394 [5924] DEBUG - Network change notification but nothing changed.
Mar 01, 2015 11:26:20:720 [6048] ERROR - How did a null service make it in for 192.168.178.47???
Mar 01, 2015 11:26:23:631 [6048] DEBUG - NetworkService: Replacing an old server at index 0 and address 127.0.0.1 (we just got packet from 192.168.178.47, index 0)
Mar 01, 2015 11:26:23:631 [6048] DEBUG - NetworkServiceBrowser: SERVER updated: 192.168.178.47 (BerndLT)
Mar 01, 2015 11:26:23:632 [6048] DEBUG - Notifying the system bundle an update to server /system/notify/serverUpdated?host=192.168.178.47
The above also shows internet was down / network interface down and that might have something to do with it. There was failure to connect to google analytics.
Thanks a lot. It works now…
Yes, It was Not running so far.
But now it works. Only thing I have done was pressing the
Back Button in the Browser.
Best regards Bernd
Just installed the program and I keep getting "A problem has been detected with a core component of Plex Media Server." whenever I try to start it. Any help would be very appreciated, thanks
Just installed the program and I keep getting "A problem has been detected with a core component of Plex Media Server." whenever I try to start it. Any help would be very appreciated, thanks
The standard answer for such errors is the one on this support page
Error - A problem has been detected with a core component of Plex Media Server
The error related to communication with the system/framework
Mar 18, 2015 22:53:09:558 [5732] DEBUG - [com.plexapp.system] Sending command: GET /:/prefixes Mar 18, 2015 22:56:09:573 [5732] ERROR - Timeout or error reading status line from plug-in pipe [com.plexapp.system], we're killing it. Mar 18, 2015 22:56:09:573 [5732] DEBUG - Stopping [com.plexapp.system]. Mar 18, 2015 22:56:09:573 [5732] DEBUG - [com.plexapp.system] Killing. Mar 18, 2015 22:56:09:573 [5732] ERROR - Error received reading configuration for com.plexapp.system Mar 18, 2015 22:56:09:573 [5732] DEBUG - Stopping [com.plexapp.system].
More info would be in the log files in the PMS Plugin Logs folder supplementing what is in the Plex Media Server.log
But - Is your internet down? Do you have any proxy software ? Security software that would be blocking Plex Media Server?
Apparently it was my IP blocker, turned it off and it's fine. Thank you for your help!
Apparently it was my IP blocker, turned it off and it's fine. Thank you for your help!
Thanks for the feedback Watch out that your IP Blocker does not turn out to be like the third party software products that crashes mswsock.dll and Plex Media Server.exe (see long list in my signature)
I'm brand new to Plex, just downloaded it last night on my Windows 8.1 desktop. Install seemed to go perfectly. The Media Server seems to be running.
But when I right click to select Media Manager, which is where I assume I can go to set my prferences and point to my video directory, I get a 404 error on both http://www.server.com:32400/web/index.htmland http://localhost:32400/web/index.html. I use ZoneAlarm as a firewall and I've even turned that off. Same error.
Trying to use Plex with my Samsung Smart TV. Anyone have any suggestions? I've seen a lot, that's way over my head, but nothing that starts with this error.
I'm brand new to Plex, just downloaded it last night on my Windows 8.1 desktop. Install seemed to go perfectly. The Media Server seems to be running.
But when I right click to select Media Manager, which is where I assume I can go to set my prferences and point to my video directory, I get a 404 error on both http://www.server.com:32400/web/index.htmland http://localhost:32400/web/index.html. I use ZoneAlarm as a firewall and I've even turned that off. Same error.
Trying to use Plex with my Samsung Smart TV. Anyone have any suggestions? I've seen a lot, that's way over my head, but nothing that starts with this error.
There have been issues in the past with ZoneAlarm in that disabling it was not sufficient. It may have blocked the installation of the bundles either within C:\Program Files (x86) area or within
%LOCALAPPDATA%\Plex Media Server\Plug-ins
Check that this folder does exist and there is an index.html in it
C:\Program Files (x86)\Plex\Plex Media Server\Resources\Plug-ins\WebClient.bundle\Contents\Resources
This is the master copy of the bundles and when you launch Plex Media Server, files get copied to
%LOCALAPPDATA%\Plex Media Server\Plug-ins
and for the Web Client bundle it would be to
%LOCALAPPDATA%\Plex Media Server\Plug-ins\WebClient.bundle
You can try re-install after uninstalling ZoneAlarm.
For Windows 8 install sometimes goes wrong if windows firewall is disabled - but you seem not to have had that install issue.
Sometimes resetting the WebClient.bundle fixes the problem:
Shutdown Plex Media Server
Wait for all plex processes to terminate
Delete %LOCALAPPDATA%\Plex Media Server\Plug-ins\WebClient.bundle
Restart Plex Media Server
Wait 5 minutes
Then launch browser and try
localhost:32400/web
Thank you Going through your instructions line by line,
There have been issues in the past with ZoneAlarm in that disabling it was not sufficient. It may have blocked the installation of the bundles either within C:\Program Files (x86) area or within
%LOCALAPPDATA%\Plex Media Server\Plug-ins
19 directories listed
Check that this folder does exist and there is an index.html in it
C:\Program Files (x86)\Plex\Plex Media Server\Resources\Plug-ins\WebClient.bundle\Contents\Resources
Exists, 7 subdirs and has an index.html file
This is the master copy of the bundles and when you launch Plex Media Server, files get copied to
%LOCALAPPDATA%\Plex Media Server\Plug-ins
Yes
and for the Web Client bundle it would be to
%LOCALAPPDATA%\Plex Media Server\Plug-ins\WebClient.bundle
this is all that's in my Web Client bundle. Guessing it should match the other two directories??
So guessing I uninstall Plex and then uninstall ZoneAlarm, reboot, reinstall Plex and then I can reinstall ZoneAlarm?? Is that what you recommend?
Thanks
Carolyn
go for it - leave zonealarm out until you launch plex media server after the install
if there are still issues we need to look at resetting a few bundles
When I run Plex-Media-Server-0.9.1116.958-80f1748-en-US.exe it starts the process but stays at about 200 bytes in memory and never grows and the program never properly starts (or ends). I looked at the troubleshooting tips in the first post, but they don't seem to help, like the /log option doesn't create a log when run on the command line, it just starts and exits.
I recently upgraded to a new motherboard and had to do a full reinstall of Windows, before that I had a working install of PMS.
When I run Plex-Media-Server-0.9.1116.958-80f1748-en-US.exe it starts the process but stays at about 200 bytes in memory and never grows and the program never properly starts (or ends). I looked at the troubleshooting tips in the first post, but they don't seem to help, like the /log option doesn't create a log when run on the command line, it just starts and exits.
I recently upgraded to a new motherboard and had to do a full reinstall of Windows, before that I had a working install of PMS.
can you check the download as being complete - right click on the download file Plex-Media-Server-0.9.1116.958-80f1748-en-US.exe
Select Properties
See if there is a Digital Signatures tab and within it an entry for Plex inc
The absence of either indicative of incomplete download file
go for it - leave zonealarm out until you launch plex media server after the install
if there are still issues we need to look at resetting a few bundles
Okay, uninstalled Plex, uninstalled ZoneAlarm, rebooted, reinstalled Plex. Same results as before in the WebClient bundle subdir.
Okay, uninstalled Plex, uninstalled ZoneAlarm, rebooted, reinstalled Plex. Same results as before in the WebClient bundle subdir.
The screenshot you took last time shows some McAfee stuff. Do you have that installed as well?
If you have, remove it and try to launch Media Manager
If you do not have it, then would like to capture the Plex Media Server log for first launch after install. So Uninstall Plex Media Server
Re-install and launch Plex Media Server
When you get the 404 error, get the server log
%LOCALAPPDATA%\Plex Media Server\Logs\Plex Media Server.log
and upload here using 'More Reply Options' and Attach File
Sorry. I should've said upffront, I sidid check for the certificate and installed it, but that didn't change anything.
Sorry. I should've said upffront, I sidid check for the certificate and installed it, but that didn't change anything.
So it shows in Task Manager as a process for Plex Media Server.exe ?
Does a Plex system tray icon appear at the bottom right side of the screen?
What happens when you open a browser and go to url
localhost:32400/web
Could you look for the log files
%LOCALAPPDATA%\Plex Media Server\Logs\Plex Media Server.log
and the install log file:
%LOCALAPPDATA%\Temp\Plex Media Server_yyyymmddhhmmss.log
and upload both using 'More Reply Options' and Attach Files
