Server Version#: 1.23.2.4656
Player Version#: Plex for Windows 1.31.1.2262-74fdc6b7
A while ago I deleted a heap of movies from my server. What I hadn’t noticed is that Plex is still displaying a ‘placeholder’ blank image with the movie name. Screenshots below show what I mean, as well as what metadata is still contained:

All of the movies live in a single directory, so this isn’t an issue with pathing, or loss of access to the directory, or a moved directory.
If I delete a movie today, it does disappear entirely from the Movie library, so I believe this is just a remnant from when I did a mass-deletion.
I’ve tried Optimize Database (Settings ->Troubleshooting ->) a number of times but it hasn’t resolved the issue (but I did see some interesting log errors which I’ve documented below).
I’ve tried ‘Scan Library Files’ a number of times, but also no change.
I can successfully manually delete an item (3 ellipses → Delete > Delete Collection → Delete) but I’d rather not have to go through and do them all manually!
Log Files attached. I captured them after:
- Stopping then restarting PMS service
- Running ‘Optimize Database’
- Running ‘Scan Library Files’
Plex Media Server Logs_2021-06-05_17-11-24.zip (3.1 MB)
Any suggestions on what I might try next to clean up these remnants or ghost placeholders in my Movies library?


