DENMARK: Lots of missing channels

I don’t understand. How can you only open a case with Gracenote for these channels:

4	Xee
11	Paramount Network
13	Infokanalen
23	dk4
25	TV 2 Lorry
81	TV2 Øst
95	Folketinget
99	Trailerkanalen
100	Eventkanalen

890	DR1 Synstolknin
891	DR2 Synstolknin

When there’s a lot more missing channels I just informed you about e.g. TV 2 Sport. can you please enlighten me on this, because I don’t understand it :slight_smile:

UPDATED 2021-06-09
@sa2000 I may have misunderstood you, when you asked about the 5000 numbers.
The 5000 numbers are my tuner that are receiving them, but they are not temporary channels, they are permanent channels as you can see in YouSee PDF Channel overview as well as from my Tuner extraction. Please update you Gracenote inquiry because these channels are VERY important and we have missed them for several months now.

Please let me know if I can do anything in order to speed this process up. Many of us in the thread have reported all of these channels missing since December 20.

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@sa2000 I am missing the following channels on Waoo! (31 channels), Zip Code 8380

TV3 Puls
Paramount Network
Investigation Discovery
TV3 Max
MTV Danmark
DK4
National Geographic
TV2 Sport
TV2 Sport X
Eurosport 1
Eurosport 2
Sport Live
V Sport Golf
Animal Planet
V Series
V Film Premiere
V Film Action
V Film Hits
V Film Family
Viasat History
Viasat Nature
Viasat Explore
VH1
Uptown TV
Uptown Classic
Folketinget
TLC

Raw channel list on my HDHomerun:

V Sport Ultra HD is in Swedish should be danish!

Please verify that you have seen my updated remarks concerning the Gracenote case you have opened.

The hasn’t been working for a long time and it’s pretty much rendering the plex DVR useless in denmark. Please ask gracenote to speed up the process.

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Thank you for reporting this. The Stofa TV lineup appears to only have 31 channels. I have referred this to gracenote and provided them with your list of missing channels and this link https://stofa.dk/tv/indhold-tv-pakker

I am dealing with it now. I work one day a week on Plex.

I referred the channel numbers you stated as missing but only where you have given me a valid channel number. I cannot ask for channels with numbers in the 5000 range as these are not real channel numbers and I need the actual numbers

Anyway, I have now gone through the list of available channels in the lineup comparing with the list of channels in the pdf https://kundeservice.yousee.dk/-/media/yousee/hjaelp-og-support/files/nku/kanaloversigt_2021.ashx?la=en and I can see that these channels are also missing

10 - TV3 Puls
15 - TV3 Max
16 - TV2 Sport
19 - VH1
24 - MTV Danmark
26 - National Geographic
29 - Nicktoons
34 - Boomerang
40 - C More Hits
41 - C More First
42 - C More Stars
43 - C More Series
44 - V Series
45 - V Film Premiere
46 - V Film Family
47 - V Film Action
48 - V Film Hits
50 - Nat Geo Wild

I have added these to the case referred to Gracenote. The total set of channels referred to Gracenote as missing from the YouSee lineup are:

ch # channel name
4 Xee
10 TV3 Puls
11 Paramount Network
13 Infokanalen
15 TV3 Max
16 TV2 Sport
19 VH1
23 dk4
24 MTV Danmark
25 TV 2 Lorry (TV2 Regionerne)
26 National Geographic
29 Nicktoons
34 Boomerang
40 C More Hits
41 C More First
42 C More Stars
43 C More Series
44 V Series
45 V Film Premiere
46 V Film Family
47 V Film Action
48 V Film Hits
50 Nat Geo Wild
81 TV2 Øst (TV2 Regionerne, nabo)
95 Folketinget
99 Trailerkanalen
100 Eventkanalen
890 DR1 Synstolknin
891 DR2 Synstolknin

I also mentioned that you are receiving the following channel (it does not appear in the YouSee pdf)

96 Kanal Hovedstad

Thanks - The originally available Waoo lineups are no longer visible. I have opened a case with Gracenote for this providing your tuner channels list plus the Waoo TV package url Stor TV-pakke → Få 62 populære Viasat kanaler | Waoo

Is there anywhere a Waoo list of channels giving channel numbers and titles rather than just showing the logos ?

@sa2000 Here is the full Waoo! lineup in Østjylland (East Jutland) My Zip Code 8380 is in Østjylland. The Channel numbers are the column called “DVB-C Kanal”. Hope this is all you need. Cheers for all your help getting Plex DVR better



Thank you. I have added this to the case opened up with Gracenote

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@sa2000 Hey just here to throw in a channel list for Zip Code 6920, Videbæk, Vestjylland.
Since it is from an “Antenneforening” the channels can be a moved around a bit, and so does not fit the normal Yousee list, and may need its own Guide/List to pick in the DVR Setup.
A possible name could be “Viaf (Yousee) (55 channels)” or “Videbaek-net (Yousee) (55 channels)”

Heres a link to the pdf showing the list of channels.
http://videbaek-net.dk/media/undefined/blocks/101/file/532.pdf

I’m just curious, when do you expect Gracenote to get this sorted out?

Any updates from Gracenote about the missing channels in the Waoo! lineup?

I have asked Gracenote for an update for missing channels issue for:
Waoo
Stofa
YouSee

I passed this on and added to the existing case

Cheers thank you very much. Hope They can resolve the issues

Any news from Gracenote?

Since we’ve not heard from you @sa2000 I guess Gracenote has not returned with an answer.
Please let them know that we’ve been without correct channels the last 7 months and push them again. We need this to be escalated so it can be fixed.

I have a response from Gracenote stating that they do not support schedules for these channels - channels would get added when schedules are supported for them. I do not have any other information at this stage

Is this a reply to all of us that are missing channels?