Server Version#: 1.21.1.3830
Player Version#: ALL
Server logs attached…
Hi all.
Server is Hetzner dedicated server, EX42-NVME, Ubuntu 18.04LTS with docker.
I was sat watching Plex yesterday evening, had watched a couple of episodes without problem. Then, without warning, playback stopped mid stream and I’ve been unable to watch anything since. At first I just got the 'progress circle animation, waiting for the stream to start, but after attempts to fix the problem, I now get “Conversion failed. The transcoder exited due to an error.”.
Going backwards… Plex logs state:
Error issuing curl_easy_perform(handle): 28
An error occurred reading the file: /mnt/unionfs/movies/Deep Blue Sea 3 (2020)/Deep Blue Sea 3.mkv (5).
[Transcoder] /mnt/unionfs/movies/Deep Blue Sea 3 (2020)/Deep Blue Sea 3.mkv: Input/output error
Docker logs state:
[cont-init.d] 40-plex-first-run: executing…
[cont-init.d] 40-plex-first-run: exited 0.
[cont-init.d] 45-plex-hw-transcode-and-connected-tuner: executing…
[cont-init.d] 45-plex-hw-transcode-and-connected-tuner: exited 0.
[cont-init.d] 50-plex-update: executing…
[cont-init.d] 50-plex-update: exited 0.
[cont-init.d] done.
[services.d] starting services
Starting Plex Media Server.
[services.d] done.
Server output:
Vainfo
error: can’t connect to X server!
libva info: VA-API version 1.1.0
libva info: va_getDriverName() returns 0
libva info: Trying to open /usr/lib/x86_64-linux-gnu/dri/i965_drv_video.so
libva info: Found init function __vaDriverInit_1_1
libva info: va_openDriver() returns 0
vainfo: VA-API version: 1.1 (libva 2.1.0)
vainfo: Driver version: Intel i965 driver for Intel(R) Kaby Lake - 2.1.0
vainfo: Supported profile and entrypoints
VAProfileMPEG2Simple : VAEntrypointVLD
VAProfileMPEG2Simple : VAEntrypointEncSlice
VAProfileMPEG2Main : VAEntrypointVLD
VAProfileMPEG2Main : VAEntrypointEncSlice
VAProfileH264ConstrainedBaseline: VAEntrypointVLD
VAProfileH264ConstrainedBaseline: VAEntrypointEncSlice
VAProfileH264ConstrainedBaseline: VAEntrypointEncSliceLP
VAProfileH264Main : VAEntrypointVLD
VAProfileH264Main : VAEntrypointEncSlice
VAProfileH264Main : VAEntrypointEncSliceLP
VAProfileH264High : VAEntrypointVLD
VAProfileH264High : VAEntrypointEncSlice
VAProfileH264High : VAEntrypointEncSliceLP
VAProfileH264MultiviewHigh : VAEntrypointVLD
VAProfileH264MultiviewHigh : VAEntrypointEncSlice
VAProfileH264StereoHigh : VAEntrypointVLD
VAProfileH264StereoHigh : VAEntrypointEncSlice
VAProfileVC1Simple : VAEntrypointVLD
VAProfileVC1Main : VAEntrypointVLD
VAProfileVC1Advanced : VAEntrypointVLD
VAProfileNone : VAEntrypointVideoProc
VAProfileJPEGBaseline : VAEntrypointVLD
VAProfileJPEGBaseline : VAEntrypointEncPicture
VAProfileVP8Version0_3 : VAEntrypointVLD
VAProfileVP8Version0_3 : VAEntrypointEncSlice
VAProfileHEVCMain : VAEntrypointVLD
VAProfileHEVCMain : VAEntrypointEncSlice
VAProfileHEVCMain10 : VAEntrypointVLD
VAProfileHEVCMain10 : VAEntrypointEncSlice
VAProfileVP9Profile0 : VAEntrypointVLD
VAProfileVP9Profile0 : VAEntrypointEncSlice
VAProfileVP9Profile2 : VAEntrypointVLD
ls -la /dev/dri
total 0
drwxrwxrwx 3 root root 100 Dec 28 11:40 .
drwxr-xr-x 19 root root 4120 Dec 28 11:40 …
drwxrwxrwx 2 root root 80 Dec 28 11:40 by-path
crwxrwxrwx 1 root video 226, 0 Dec 28 11:40 card0
crwxrwxrwx 1 root video 226, 128 Dec 28 11:40 renderD128
I’ve no idea why it stopped mid playback. I don’t think any updates were applied and I certainly wasn’t messing with anything!
Help gratefully appreciated.
L
(File removed)
