Server Version#: Version 1.19.4.2935 via plexinc/pms-docker:latest
Plex Media Server Logs_2020-06-12_16-49-07.zip (4.5 MB)
Nothing has changed in my setup for several weeks, but as of yesterday, PMS would not playback any files for any user on any player/client. When you press play, it stalled for several seconds and then generates a playback error:
“Playback Error: Conversion failed. The transcoder exited due to an error.”
I read through similar threads with this issue already and have tried:
- Restarted Plex Docker Container
- Pulled the latest official Docker image
- Verified mappings and permissions for transcoder directory of Plex
- Verified that resource consumption is not abnormal (RAM and CPU were under 50% consumption and PMS never has more than 4 users at a time)
I didn’t see anything abnormal or concerning in the docker container log for Plex. My PMS logs are attached but I didn’t see anything that might be helpful at first glance in there either. Line 1362 of Plex Media Server.log is where anything relevant to playback would start (I was using Sesame Street as a test).
Here’s the permissions for my transcode folder on my docker host:
root@mozab:/mnt/local/transcodes# ls -lah
drwxrwxr-x 3 cloudbox cloudbox 4.0K Nov 20 2019 .
drwxrwxr-x 5 cloudbox cloudbox 4.0K Nov 20 2019 ..
drwxrwxr-x 3 cloudbox cloudbox 4.0K Jun 12 16:48 plex
Plex is also running as cloudbox with the container mapping of /transcode to /mnt/local/transcodes/plex. : https://i.imgur.com/dpEUtQ5.png
My host is an Intel NUC 8 w/ 8th Gen i7 running Docker CE v19.03.10
To confuse matters further, when I woke up this morning, everything plays fine now without having changed anything further.
