Downgrade plex update

Plex Media Server NAS & Devices
1

Hello

Just installed the latest plex upgrade to my synology nas and all of my AVI files will no longer play. How do i roll back the update on the DS218

thanks

Jim

1 Like
2

Look for the updates folder in the plex directory. At least thatā€™s how it is on Windows machines. All old updates are held there.

3

PMS on Synology doesnā€™t keep itā€™s older versions.

Thereā€™s a third-party archive of older versions of the Synology package here:

You canā€™t install an older version, though. Youā€™ll need to uninstall the current version then install the older version you require. Donā€™t worry, your media and settings should survive this process, but please do your best to have a backup just in case! Iā€™ve done this many, many times and not suffered any data loss, but ymmv.

3 Likes
4

to be fair Plex will be aware of this I think and next month another update will fix this so I will hang on

5

Before you go rolling back, whatā€™s the problem?

6

no avi files will playback

7

DEBUG, not VERBOSE, log files please?

8

not giving out log files sorry

Loads of people have threads up regarding this issue

9

Check your PM. You may attach your logs there.

Can you link to these other threads regarding this issue?
I monitor Linux and Synology. I have no such reports.

1 Like
10
11

similair thread here

12

thank you. Now I understand why I hadnā€™t seen them.

Being tagged server-windows and about players , the forum does not notify me. I monitor server-linux , server-synology, and server-qnap. I am the backend Linux guy who also does the packaging development. (the installers you see)

I have sent a PM through which Logs.ZIP may be sent. Upon completion and closure of our PM, your submitted logs are erased.

Will this suffice to protect your privacy?

1 Like
13

@gary_parker there is no link where you said ā€œpackage hereā€. My Synology with Plex is all but useless with the latest version on my LG SmartTV.

14

Interesting, some[one|thing] appears to have removed my link. Try this:
https://luenepiet.de/public/Synology/Plex%20(Server)/Intel%20-%2064-bit/

16

Nah, Iā€™ve posted that link all over these forums in the past and itā€™s never disappeared. Ah well, itā€™s back in this thread now ĀÆ\_(惄)_/ĀÆ

17

weird, definitely works! about to try an older version so I can use WebOS again. thank you for circling back. :slight_smile:

18

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