Download broken on Android App

Hello,

I am running Plex app on Android (version 9.11.0.36101) and Plex Server on an Nvidia Shield (version 1.29.1.6313). My Downloads never work. They always do a quick (2 seconds) “Waiting to download” and that disappears. While that happens, on the notifications I see an “Initializing downloads”, and then disappears as well.

I have cleared the cache and data of my Plex app, removed/re-added the Files and Media storage permission, reinstalled the app, restarted the phone, attempted different types of items (shows or movies), toggled the “Use mobile data” option, tried while on WiFi (in and out of the network where the server is), mobile, WiFi VPN, mobile VPN, and nothing has helped. The results are always the same: no downloads happen. On the dashboard, there server shows no activity. Help, please!

Thanks,
Dioshy