Download button missing from Plex for Android

The download button has simply disappeared from the Plex client on my Android devices. I’m accessing a shared library and I currently have the monthly Plex pass. I’ve tried bouncing around to older versions of the client, restarting the server and client, removing/adding access to the library, all to no avail. The option to allow downloading content is checked in the server settings under the server admin’s account. I’m really at a loss here and pretty frustrated that the one feature I want from Plex Pass is simply not working.

Server Version#: 1.25.9.5721
Player Version#: 9.1.0.31883

Same issue with iOS, but ive never had the download button appear.

Did u ever figure it out? Having the same issue on iOS

You need a Plex Pass for downloads to work.

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