Download file as a 'friend' user?

Hi,

PlexServer Version 1.0.0.2261, PlexWeb 2.7.2, Windows 10 Pro.

Is there a way to download video files when logged in as a friend user? Just added a friend with a poor internet connection, and they want to download a video instead of stream it.

The option is there for me, under the three dots. The option is not there for him using PlexWeb through Firefox.

I have turned on “Allow Sync” for that user.

Peter.

Only the server owner can download from the web app. The friend can sync the files to the Plex app on a mobile device that supports Mobile Sync (which is what the “Allow Sync” option is for).

Thanks for the quick reply!