PMS 1.19.4.2902 home and friends don't have "download" on web

Server Version#: 1.19.4.2902
Player Version#: 4.35.1

My friends and home users don’t have a download option. I re-checked all of them, have sync and download enable. Also restarted the server. Only sync appears.
Server is a remote dedicated one, so don’t think the shutdown is an option.
Any version that have this working?

No one have any news on this?

If you are referring to the Download File option then what you are seeing is the correct behaviour.

Only the admin can download the original file from the web interface. The offline download/sync option can only be used through the Plex desktop app: https://www.plex.tv/media-server-downloads/#plex-app

Thanks drzoidberg33, will it be allowed on the web later?
I was afraid it will not work on Windows as it says Windows 10 and I have Windows 7. But I downloaded the app and it works. (no problem on Mac side).

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