DS2118+ with Plex

Plex Media Server NAS & Devices
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Server Version#:
Player Version#:

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That’s unfortunate.

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Hi There can anyone help me please with the DS218+ and Plex Server?

Regards

BAS Ward

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Hi there,

Sorry, I am getting a little frustrated with this.

Windows 10 OS on PC. I have created a folder with DSM called Video and placed an MP4 file in the folder, Installed Plex server, browsed to see the file but Plex does not see the file and I don’t see what I am doing wrong. can you help please

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So nothing to do with a Synology DS218+, then?

Are you just trolling us?

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Hello Gary,

I am Not trolling you, Synology has said to me that the software is not theirs and there for I should contact yourselves. Please
see below the ticket from them: I have followed how to install PLEX Etc but for some reason it doesn’t find the MP4 file in the folder.

Regards

BAS Ward

Mob 07786087860

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But you said you were running it on a Win 10 PC, not a Synology diskstation?

And please remove your mobile phone number from your post. Don’t ever post personal details on public forums

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Sorry, I thought I might be easier to talk? Is there a number I can call? The PC that is connected to the NAS is running Win 10
I just though it would help.

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Okay BAS, let’s get this straight:

  • you’ve installed PMS on your Synology
  • you’ve created a folder called “Video” on your Synology and put an MP4 file in it
  • you’ve connected to the Video folder from your Win 10 machine and can see the MP4 file in the Video folder

Have you created a Library in PMS and pointed it at the video folder? PMS can’t see the files until you create a library of the correct type (TV, Movie, Music, etc.) and point it at the appropriate folder on the Synology.

Have a look a thorough read of the Synology Plex FAQ here:
https://forums.plex.tv/t/synology-faqs-read-this-first/274891

If reading the FAQs don’t cover and solve the problems you’re having come back here and we’ll see if we can get it sorted. You need to give us a lot more information about your problems to get them fixed, though.

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Gary

All sorted it was a user permissions issue in Plex which I didn’t know I needed to do.

1 Like
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