DS415+ and TVButler not working (no Channel found)

Plex Media Server NAS & Devices
1

Hello,
I have installed the current Plex version 1.7.6.
The TVButler is detected.
Unfortunately, Plex does not find any channels.
DVBLINK 6.0 Finds channels
Is there a solution?

My Setup:
-DSM 6.1.3-15152 Update 1
-PLEX SERVER 1.7.6.4058 (64BIT)
-TVButler

Edit1: I have Attach my Pley Tuner Serivce.log

Thanks
Handygamer

Ps. Sorry for my English …

2

May I see all log files please? Settings - Server - Help - Download Logs . Attach ZIP file here please.

3

Hello ChuckPA
Please :smile: , here is my Plex Logfile (complete)

edit: updates Logfile

Handygamer :slight_smile:

4

Now Working the Synology DS415+ with the TVButler an Plex.

i have replace the 60-tv-butler-fix.rules (lib/udev/rules.d)
SUBSYSTEM==“usb”, ATTRS{idVendor}==“1d19”, ATTRS{idProduct}==“0100”, GROUP=“video”, MODE=“0660”

with the 60-tvbutler-perms.rules (from Forum)
SUBSYSTEM==“usb”, ATTRS{idVendor}==“1d19”, ATTRS{idProduct}==“0100”, MODE=“0666”

and Reboot!
Now working Plex with the TVButler

60-tv-butler-fix.rules and the 60-tvbutler-perms.rules Have different contents

Handygamer

2 Likes
5

Hi, how can I acces the lib/udev/ folder on the Synology?

Thanks

6

Hi madrod,
please remove you Plex an install the last Version from the Plex.tv
TVButler working good with the last Version.

7

Hi Handygamer, thanks.

I’m already running version 1.8.0.4109 on my synology.

Thanks

8

I can confirm that this fixes the problem on a Synology DS415+. After editing the TVButler rules-file at /lib/udev/rules.d and restarting the NAS, Plex was finally able to scan the channels successfully.

Tested on DSM 6.2.2-24922 with Plex Media Server 1.15.4.994

11

I would like to reopen this for further investigation.

There should be two files from Plex in /lib/udev/rules.d

  1. /lib/udev/rules.d/60-fix-plex-hw-transcoding.rules
  2. /lib/udev/rules.d/60-tv-butler-fix.rules

Am I correctly understanding,

  1. Remove the group set action
  2. Relax the USB permissions for all users (0660 -> 0666 )

Is this correct ?

I could also set it to group users (which everyone has).

12

To all:

I made a mistake here. I wrote 0660. The correct value is 0664.

This allows Plex, which is a member of the video group, to control the tuner without leaving the tuner wide open.

This will be updated as quickly as possible.

13

All:

I have submitted the change to fix this. My humble apologies for missing this in my testing.

The update will change one value in the rule. (660 -> 664).
This means user plex doesn’t need to have administrator permission to access the tuner.

All those using USB tuner devices will be able to again remove user plex from the adminstrators group if they so wish it.