DS918 issues (cannot find server)

[ChuckPa]

I do not expect you to have SERVER settings.

Now please do the following

1. STOP PLEX
2. Open FileStation
3. Open PlexMediaServer shared folder
4. Navigate AppData/Plex Media Server
5. Right-Click Logs
6. “Compress to Logs.zip”

Please tell me if you can or cannot do this ?

[bestwangyu_gmail_com]

i find the problem: when type 10.0.0.244:32400, it shows

but when type 10.0.0.244:32400/web, then it is the error!

[ChuckPa]

Download Logs.ZIP

Attach it here.

[bestwangyu_gmail_com]

unfortunately the folder is empty( the folder tmp is empty as well.)

[ChuckPa]

Thank you.

Now I am understanding.

1. Uninstall the Plex app

2. Delete shared folder PlexMediaServer

3. Reinstall the Plex app – HOWEVER

• Choose the “Plex Claim Token” installation option (for lost/new servers)
• Click “Get Plex Claim Token” blue link
• Your browser will open
• Click COPY to copy the token into your browser
• Go back to the installer page.
• PASTE the token into the window

Click NEXT until the installer starts.

If the networking is correct, It will install the server and then automatically attach it to your account.

It will confirm this by showing your Plex username in the final message.

[bestwangyu_gmail_com]

let me try

[bestwangyu_gmail_com]

@ChuckPa

this by showing your Plex username in the final

I think the server is installed but still I cannot visit it.

I can download the logs. pls check them out.
Logs.zip (1.3 MB)

[bestwangyu_gmail_com]

[ChuckPa]

Thank you!

I found it.

You are on subnet 10.0.1.x

Jan 31, 2022 15:52:53.521 [0x7fedb2f4cb38] DEBUG - Completed: [10.0.1.103:9341] 200 GET /web/js/chunk-81-a3967500c8ee829f0107-plex-4.69.1.20463-d3adc51.js (6 live) GZIP 1ms 3195 bytes (pipelined: 2)
Jan 31, 2022 15:52:53.523 [0x7fedb279eb38] DEBUG - Request: [10.0.1.103:9340 (WAN)] GET /web/js/chunk-951-bd6027f2056803b476f3-plex-4.69.1.20463-d3adc51.js (6 live) GZIP

The server is on 10.0.0.244

Jan 31, 2022 15:52:50.595 [0x7fedb6ee7258] DEBUG - Network interfaces:
Jan 31, 2022 15:52:50.595 [0x7fedb6ee7258] DEBUG -  * 1 lo (127.0.0.1) (loopback: 1)
Jan 31, 2022 15:52:50.595 [0x7fedb6ee7258] DEBUG -  * 6 ovs_eth0 (10.0.0.244) (loopback: 0)
Jan 31, 2022 15:52:50.595 [0x7fedb6ee7258] DEBUG -  * 7 ovs_eth1 (169.254.175.238) (loopback: 0)
Jan 31, 2022 15:52:50.595 [0x7fedb6ee7258] DEBUG -  * 8 docker0 (172.17.0.1) (loopback: 0)
Jan 31, 2022 15:52:50.595 [0x7fedb6ee7258] DEBUG -  * 1 lo (::1) (loopback: 1)
Jan 31, 2022 15:52:50.595 [0x7fedb6ee7258] DEBUG -  * 6 ovs_eth0 (fe80::211:32ff:fe8a:227%ovs_eth0) (loopback: 0)
Jan 31, 2022 15:52:50.595 [0x7fedb6ee7258] DEBUG - Creating NetworkServices singleton.

You were getting “Not Authorized” because it thinks you’re remote.

Does the server now think you’re authoized? Your logs are not showing me any errors.

It looks like your networking is a mess.

what is this?

Jan 31, 2022 15:53:00.697 [0x7fedb2c86b38] DEBUG - HTTP requesting GET http://10.0.3.59:1900/wps.xml
Jan 31, 2022 15:53:00.792 [0x7fedb2c30b38] DEBUG - [HttpClient] HTTP/1.1 (0.1s) 200 response from GET http://10.0.3.59:1900/wps.xml

[bestwangyu_gmail_com]

thanks so much, I’ve changed my local network sub-net mask from 255.255.0.0 to 255.255.255.0, and everything is fine. I previously set sub-net mask to 255.255.0.0 because my linked devices are already nearly 200s, I want to avoid ip conflicts if devices exceeds 250+.
such a hidden issue!

[ChuckPa]

When I need to run the network wide, i will open it up by 1 bit.

192.168.0.0/23

That gives me 192.168.0.x, and 192.168.1.x.

You could do the same if you wanted:

10.0.0.0/23 == 10.0.0.x and 10.0.1.x are same subnet
10.0.2.0/23 == 10.0.2.x and 10.0.3.x are same subnet

[bestwangyu_gmail_com]

got it.