DSM7 unable to create a server

[pl3x9]

Hi there,

I’ve been trying to get this working all day yesterday and tried everything from what I could find to fix the problem but I wasn’t able to fix it.

Synology DSM7 version: DSM 7.0.1-42218 Update 4
Plex version: PlexMediaServer-1.26.2.5797-5bd057d2b-x86_64_DSM7

1 - Manually installed the package through the package center
2 - Normal installation
3 - Set the permissions to full control on my shared media folders for the user PlexMediaServer
4 - Then when I try to open plex media server on http://[LOCAL IP]:32400/web/ I get the message: Not authorized. You don’t have access to this server

Alright lets reinstall it…

1 - Remove: Delete the plex media server from this system ( not recoverable )
2 - Manually installed the package through the package center
3 - Install with help of the Plex Claim Token
4 - Paste the claimed token in the field; Clicked next
5 - Succesfully Claimed the server to: [My username]

Then when I try to open plex media server on http://[LOCAL IP]:32400/web/
Other troubleshooting I did:

Clear cache/history from the browser
Tried Different browsers
Disabled Firewall on the nas / and my windows machine
Port forwarding in my router ( running merlin on ax86u )
Nas Reboot after the installs
Tried running plex media server on Windows PC and it’s working fine

Help would be much appreciated.

[ChuckPa]

Are you and the NAS on the same RFC-1918 compliant subnet?

The screenshot you show is NOT an RFC-1918 LAN address .
That’s a WAN address.

inetnum:        1.3.0.0 - 1.3.255.255
netname:        CHINANET-GD
descr:          CHINANET Guangdong province network
descr:          Data Communication Division
descr:          China Telecom
country:        CN

RFC-1918 is also known as “Private Network”

Private network

[pl3x9]

Thanks! That was the problem.
I just used an random DHCP pool and never thought it would matter.
Well I changed it accordingly and now everything is working fine. Thanks.