I recently got a Synology NAS DS218play to put my plex server on. I had an old hard drive from a WD My Book that I took out and put in my Synology. I erased everything and started new and loaded the latest version of Plex Media Server to the NAS but I can’t get it to connect to my plex account. Any time I go in it says I don’t have access to the server.
I have gone into the shared folders and made sure that plex had permission to read and write on the folders.
I have read so many forms and still can’t figure it out. I’m not super techy but I can get my way around things if given instructions.
There should be a setting where you can setup the LAN subnet addressing.
It will also probably have the ripple effect of changing the modem/router’s DHCP server.
Don’t forget to check that too. Everything should indicate the same 192.168.x.x. subnet… Most common is 192.168.0.x with a subnet mask of 255.255.255.0 (or also written as /24). You can pick whatever value you want for that 3rd octet as long as everything on the LAN is addressed the same. (DHCP should take care of this if you’re using it)
I usually change the equipment (NAS, etc) first then make them shutdown.
After the modem/router is changed, and the workstation has been restarted, you can confirm the LAN is where you want it.
At that point, power up the rest of the equipment and verify it’s all back to proper under the new subnet addressing.
This is a detail rich change so do take your time.
After making the changes, PMS should be ok with accepting you opening it without restriction because the LAN is now proper “Private Network” compliant.
If it’s not (it will get paranoid if left too long), we can easily fix that.
Ok!!! I will try that. I am connected to the internet via Fiber so they own my modem. I called them to see what I need to do about switching that stuff and they said they couldn’t do that.
They suggested having my modem connect straight to the router and then have that connected to my other devices. So I am going to try that tonight when I get home and I will get back to you if that doesn’t work.
