Server Version#:1.40.4.8555-fef15d30c Player Version#:5.85.0 Hello good morning For a few days now, when playing some content with DTS audio on my LG C2, it stops transcoding forever and finally the conversion fails, leaving me without seeing the content. It’s strange because it always happens i…

There was a reply in the Fireside about it, hopefully it will get some attention now :slight_smile: [image] Plex Fireside in the Forum 2024 General Discussions Bounced this one off the team. Looks like we should be able to do this so we have gone ahead and added it to the…

Would it be possible to get an update on this topic? Can someone tell if this has been handled by the team?

I keep on replying, not to make this problem be forgotten.

Im hoping that Plex lack of communication, fixes, or even acknowledgement of many bugs and issues in their TV apps is because of the new universal web app on the horizon. It would make sense not to fix these bugs in the legacy apps when you have a new one about to come out. Then again this is Plex…

I have personally converted all DTS tracks to AC3 in my entire library. I assume that Plex is not going to do anything about this transcoding error and I am going ahead and converting them all. It is a real shame, but as our friend Ascii says it seems that they are not going to do anything. I have …

This is still exactly what happens to me. The client just buffers endlessly while Plex shows that its using massive bandwidth to stream a tiny file, but no streaming is happening. The problem only happens when its audio transcoding only, full transcoding works fine no issues. Used to work fine unti…

Exact same problem here, except i got a LG C3 wich is able to read DTS so it shouldnt need transcode from server. Maybe the app is not up to date and think LG cannot read DTS, it’s the case for C2 and before. I have to manually force direct stream in the Plex app for each episode, annoying !

I’m assuming you have actually checked to make sure DTS is enabled in the Audio section of the settings - it wasn’t on either of my C3’s (kinda confirming that the app ‘thinks’ that the C3 cannot process DTS natively). (Only the CX/C1/C2 couldn’t do DTS from factory - earlier models could. Possibl…

Still no news from Plex… Will this be solved some day? Will there be a WebOS client update? As a reminder: We used to be able to only transcode DTS audio without transcoding video. Now I must downsize from 1080p to 720p only to be able to transcode DTS as LG C2 don’t support it, otherwise transc…

Seriously, any word on this? Am running macOS Plex server and connecting with the Plex client an LG B4. Newest server and client versions; most up-to-date firmware on the LG. As others have described, any time the video streams directly but the audio has to transcode (FLAC is the usual), the stream…

DTS LG C2 fail to transcode

Plex Players

Ascii-227 September 21, 2025, 4:01pm 32

Last year in the fireside chat, Wanke told me that the issue was going to be looked at. One year later, nothing has happend. Here is my new post in this years fireside chat about it:

Topic		Replies	Views
LG C2 & DTS audio Plex Players lg-webos	7	226	December 7, 2023
BUG LG CX When DTS transcoding Plex Players lg-webos	16	1111	January 10, 2022
DTS only transcoded to 2.0 channels Plex Players lg-webos	32	619	April 28, 2026
HW Transcoding broken Plex Media Server server-windows , roku	20	752	November 4, 2024
No DTS anymore Plex Players lg-webos	7	355	May 17, 2022

DTS LG C2 fail to transcode

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