Duplicated server after zero free disk space

[ilithium]

Server Version#: 1.16.2.1297
Player Version#: 3.106.2

Hey all

I’ve been using PMS for years and have just run into a new problem: on my Ubuntu server, I ran out of space at some point in the past couple of days. I had some spare capacity and increased the size of my root partition and rebooted.

Once I rebooted, PMS still wasn’t available in app.plex.com until I visited the server’s own page, http://plex/web/

At this point, it started the setup wizard again, which I’m able to complete without any problems, but once that’s complete, I see two of my plex servers is the app drop-down, to original marked “unavailable” and the new one online and “local” as it should be.

Any idea how I can change this so that the “newly installed” PMS is recognised as the old one, so I don’t need to re-share my content with everyone?

Alternatively, is there a way I can update all of my shared users so that they have access to the “new” server?

Thanks!

[ChuckPa]

There is one way. Do you still have the “Preferences.xml” file?

Preferences.xml contains all the ID values which identify that instance to Plex.tv

[ilithium]

I have a Preferences.xml - what am I looking for?

[ChuckPa]

The 3 keys which tag it to your account as that specific server instance.

MachineIdentifier
ProcessedMachineIdentifier
AnonymousMachineIdentifier

[ilithium]

So I only have the one Preferences.xml file.

Is there a way I can find these details from the ui where my old server is still listed?

[ChuckPa]

Settings - Devices will show the server. It won’t show the ID codes.
Digging into the Resources endpoint from Plex.tv, which has some of that information, takes a bit of technical know-how. it can be done if you’re willing to examine and hand-edit the XML returned from the endpoint.