Windows Server Version 4.53.0 The filter for duplicates displays none: [Duplicate Filter] However there are clearly duplicates on the server for newly upgraded versions of these films (blue ray, fan edits, etc…): [Duplicate Example 1] [Duplicate Example 2] Why would these not meet the dupli…

I found a solution by running a full library ‘Refresh Metadata’ and then it used the new agent to refresh the data and then got duplicates identified again. [Duplicates Fixed]

What might cause this: you added the files at different times with the default agent for the library having changed after adding the 1st movie the items have been manually split The “Duplicate” filter actually only looks for merged items.

The filter only looks in one library. If you have two “movies” libraries (as your screen shot is suggesting), then it won’t recognize a movie as duplicate if one copy is in each library.

I don’t have two movies libraries. They are the same library with a different textual filter.

For Plex, these are different libraries.

This would make more sense given that the majority of my films were added using the older agent and now these newly added films were searched and found using the new agent. Is there a way to re-scan the existing files with the new agent and update them so that the films group?

No they aren’t. They are in the same physical folder on the server. I simply did two screenshots with different textual filters on the same library.

I understand that. All four of these files are in the ‘Movies’ library. The ‘New Releases’ is it’s own physical folder and library on the server. The library name is clearly shown above the search results. Had they been in two different libraries they would have been separated in the search results …

[image] TimeNarc: Is there a way to re-scan the existing files with the new agent and update them so that the films group? You can merge the two items into one by selecting both (the small circle in the top-left of the poster when you hover over it) and then choosing “Merge” from the “More” m…

Duplicates Filter Not Working

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Duplicates Filter Not Working

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