PMS don't group dups

Server Version#: 1.24.2.4973
Player Version#:

hello people!

…since latests updates, PMS are not grouping movie duplicates … i.e i have 2 versions of a movie inside the same folder, and the server shows two different movies being the same

i’ve do a complete scan

It seems you have changed the agent of your library at some point between adding the two movies. As the agent is part of how Plex identifies duplicates, that’s why they won’t be merged automatically.
Doing a full metadata refresh should bring the existing / old matches to the same level. Otherwise you can select both movies and merge them through the context menu.

that’s the point:

i changed the agent without re-scanning the movies again
…then the movies don’t merge together as dups

it’s a bit fustrating, because i have to scan +10k movies, some of them with custom posters and infos

thanks otherwise

The customized stuff shouldn’t go away when refreshing your metadata – unless you manually unlocked some of them after editing a field.

i don’t understand this … it’s not better to lock movies avoiding go away the stuff ?

I rarely lock fields of my media. The few season descriptions I added manually have survived previous changes of the library agent / metadata refreshes just fine. The same goes for local posters or manually changed ones.

thanks a lot for your patience…
finally i´m re-doing a new movies library, and sorting properly folders and filenames.
…i’ve created a new library, manually deleting dups in PMS-web
…i’m planning to use https://github.com/l3uddz/plex_dupefinder to work for the 1080p and 720p movie versions … because i have hundreds of them…too much to do by hand.

thxsss

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