- If you are using vpn, try to disconnect it, you may connect it back after TV/DVR is set
@bjc757 said:
- If you are using vpn, try to disconnect it, you may connect it back after TV/DVR is set
I’d already tried that, I’m afraid, still no joy.
@“MovieFan.Plex” said:
I still see the error about the DB being having corrupted data. However, I also see something else which maybe what is causing the bad data.PMS needs to read the time from your server and I’m seeing errors about it not being able to get this time data. Can you double check the clocks on your server and on any NAS you may have attached. I have seen this error when one clock is quite different from the other.
Hello??? You’ve gone quiet again…
Did you do windows feature update? try rolling back the update. I had a similar issue including database corruption. Specifically windows build 1803 April Update.
@LordProgrammer said:
Did you do windows feature update? try rolling back the update. I had a similar issue including database corruption. Specifically windows build 1803 April Update.
No, it didn’t start happening after a windows feature update. DVR is also still working on one of my virtual machines running plex on the same version of Windows.
@Rossaluss said:
@“MovieFan.Plex” said:
I still see the error about the DB being having corrupted data. However, I also see something else which maybe what is causing the bad data.PMS needs to read the time from your server and I’m seeing errors about it not being able to get this time data. Can you double check the clocks on your server and on any NAS you may have attached. I have seen this error when one clock is quite different from the other.
Hello??? You’ve gone quiet again…
Sorry. I thought the database corruption was in your EPG database, but it’s possible the problem is with your main database, the one I said not to delete. The only thing I can suggest is to erase everything and start over. I know another user who was having a similar problem and a full uninstall and re-install fixed this issue for them.
@“MovieFan.Plex” said:
@Rossaluss said:
@“MovieFan.Plex” said:
I still see the error about the DB being having corrupted data. However, I also see something else which maybe what is causing the bad data.PMS needs to read the time from your server and I’m seeing errors about it not being able to get this time data. Can you double check the clocks on your server and on any NAS you may have attached. I have seen this error when one clock is quite different from the other.
Hello??? You’ve gone quiet again…
Sorry. I thought the database corruption was in your EPG database, but it’s possible the problem is with your main database, the one I said not to delete. The only thing I can suggest is to erase everything and start over. I know another user who was having a similar problem and a full uninstall and re-install fixed this issue for them.
So there’s no way to fix a corrupt database? That’s pretty bad…
‘Cutting my losses and starting again’ shouldn’t be the official line on how to fix something…
You can try https://support.plex.tv/articles/201100678-repair-a-corrupt-database/. Although, I don’t know what the corruption is so that may or may not work.
@“MovieFan.Plex” said:
You can try https://support.plex.tv/articles/201100678-repair-a-corrupt-database/. Although, I don’t know what the corruption is so that may or may not work.
No dice. Ran the commands and it came back showing ‘OK’ after, yet still the same problem.
Is there any way for you to be able to see what the corruption is? That might help…
I don’t know if you found a solution already, but I had the exact same problem for more than a year, and tonight tried something that looks to have fixed the problem. On my ubuntu system, I first stopped my plexmediaserver daemon with
# service plexmediaserver stop
Then i went into the Databases directory:
# cd '/var/lib/plexmediaserver/Library/Application Support/Plex Media Server/Plug-in Support/Databases/'
Note the use of the single quotes to escape the space charaters in the path. There were a bunch of tv.plex.* files in that directory. I deleted them with:
# rm -f tv.plex*
Then I restarted plexmediaserver with:
# service plexmediaserver start
and viola! The Live TV & DVR section finally showed up in the left-hand margin of the Plex web app, with “Recordings” and “Guide” options. The “Guide” option was spinning showing that it was busy. Clicking on it sure enough showed the programming for my zip code. Also, checking my playlists and libraries showed everything was unchanged. But then again I only deleted the tv.plex* database files so this was to be expected.
Good luck!
That was just the PMS database. There are other databases used for the EPG and other DVR data. You can do as @ksteward said and delete the other ones. That will reset all your DVR data and rebuild it from scratch.