For some reason, movies coming in from my DVR aren’t being scanned by the same agent as movies I manually place in my Movies library. Movies from the DVR do seem to be matched as the “Fix Match” option is there, and they will have cover art, year, and brief description (though maybe this is coming from the EPG?). But they lack the other metadata, like the cast, or different cover/background art options. I then go and “Fix Match,” select the appropriate agent (Plex (Legacy)), and the missing metadata is added. When I add a movie to the library from another source, it automatically scans using the proper agent and all my metadata is there.
Looking around in the server settings, I can’t find anywhere the DVR agents are identified. I assumed it would use whatever agents the importing library uses, but that clearly is not the case here.
The items which were recorded from the Live TV & DVR feature only get their metadata from the original EPG.
This is due to the fact that EPG and TheTVDB/TheMovieDB often disagree about things.
So instead of overriding the EPG metadata (and potentially assigning wrong metadata), Plex will conserve them.
If you want to keep your recordings, I recommend you to take the recorded files, check their naming and then move them to the folder of your regular library, where they will be matched to your desired agent.
So currently the DVR automatically places them in the library folder. Are you telling me to have the DVR place the files in a different folder and then move the files into the library folder?
Since Plex is my DVR, won’t the files still be in my Plex library no matter where I put them, and thus I’ll still have to manually match them!
I meant that as a totally manual process. A workaround. That way Plex has no chance to recognize them as DVR recordings and will treat them like any other video file.
