Missing Metadata After DVR Recording

Server Version#: 1.25.9.5721
Player Version#: 4.78.4

After recording with the DVR, the data is not updated properly, can this somehow be adjusted or is this an error in the server? Here is an example!

It would be nice if someone could help?

Thank you very much

Does anyone have a solution?

What I can do?

Can someone help me with that?

I am having the same problem, anybody have a solution to this problem?

To get it to work properly, I had to do the following and then it worked just fine.

  1. Create a separate library for DVR Recordings
  2. Set the Scanner to: Plex Series Scanner
  3. Set Agent to: Personal Media Shows
  4. and I never run Analysis or Refresh Metadata on that library

I hope that helps you out.

This is for the problem of Plex not fully assigning tv series metadata. You should always have series and movies go into separate libraries as the scanners and agents are separate for those different media types.

Hello everyone,

No one can help me, johnecampos it’s about movies, I already have the TV series in
A separate folder only for series. Even in the TV program, it does not display all data,
That would actually be good and then it would probably also look right in the movie folder? Can’t you solve this, please?
I always have to correct everything again afterwards!

Thank you in advance
Kind regards
Smartfox

Hello everyone,

No one can help me, johnecampos it’s about movies, I already have the TV series in
A separate folder only for series. Even in the TV program, it does not display all data,
That would actually be good and then it would probably also look right in the movie folder? Can’t you solve this, please?
I always have to correct everything again afterwards!

Thank you in advance
Kind regards
Smartfox

This is normal behaviour for DVR recordings. The metadata comes from the EPG source and not the regular movie/TV metadata agents. When you run a Fix Match, it forces it to overwrite the EPG metadata with the data from the regular agents.

This is done because the data from the EPG provider will likely be different to that from online sources like TVDB, TMDB, etc. It gets especially tricky when it has to deal with TV episodes as broadcasters may number their episodes in a completely different manner to that of the online metadata sources which will lead to bad matches.

Hi drzoidberg33,

Thank you very much for a quick reply, so I always have to watch the movies
Put it manually correctly? There would be an option to improve this behavior ;)?
I have the series in a series folder, which actually works very well!
Nice that I get an answer after several months, thank you very much again :)!

Kind regards
SmartFox

What agents are you using for the Movie library?

Scanner Plex Movie
Agent Plex Movie

I think the solution here would be for us to improve the data directly on the EPG, I’m not all that familiar how that works but I can find out.

Are you just using the regular EPG that is provided by Plex (i.e. you’re not using XMLTV data)?

Yes, I only use de Plex-EPG Data because my VBOX don’t give me correctly Data!

Here is another example when I correct the assignment during a recording, it always comes to the top and I just have to click on it quickly and it will be adjusted.

Aufnahme 720p

Hi Folks,

I wanted to ask if there is already a way to improve this?
I also noticed if a punctuation mark or something else in the title
is different, it is probably also ignored. Since I would have to use Plex’s EPG
actually, all metadata is already available on live TV!

Thanks for the info

Kind regards
Smarti75

Hello everyone,

I wanted to ask if something is being done about it or not?
Would actually be nice, unfortunately you suddenly don’t get an answer anymore?

Kind regards

Smarti75

Hello everyone,

I wanted to ask if something is being done about it or not?
Would actually be nice, unfortunately you suddenly don’t get an answer anymore?

Kind regards

Smarti75

Hello everyone,

Is still here and alweays wrong!

Smarti75

Hello everyone,

I wanted to ask if something is being done about it or not?
Would actually be nice, unfortunately you suddenly don’t get an answer anymore?

Kind regards

Smarti75