Server Version#: 4.159.0
Player Version#: 10.30.8.4222
Tuner Make/Model: HDHomeRun Flex 4K
Guide/Lineup name: N/A
Using XMLTV?: N/A
Channel number/Name: N/A
New here, I couldn’t find a similar thread. My apologies if I missed this.
I’ve been having trouble playing back recorded shows. When I attempt to play a show the wheel spins until it eventually times out and throws a playback error check connection. Live TV works just fine. For the past year or so I’ve had no issues with recording and playback. This issue only appeared within the past 2 months (roughly). I suspect it’s a software or settings issues as my hardware has not changed.
For my setup I have a Mac Mini M4 server, HDHomeRun Flex 4 tuner and I’m running my Plex client on a Google TV streamer.
I’ve been using AI to try and troubleshoot with no success. Any advice would be greatly appreciated.
It’s best to download the server logs (in the Settings page on the Web App and at the bottom under the title Manage click on Troubleshooting then download the logs). Upload the zip file here and someone can go through them to look for issues. I would try and watch one of those shows again and if you get the error download the logs after that so that way it will show up in a recent log file.
Looking through the logs might I suggest that you re-install the previous version of PMS. The current version (the one your on) came out about 3 weeks ago and if you haven’t changed anything hardware wise then the issue might be the new release. I know there have been transcoding issues with the past release or so (don’t know if they are affecting the Mac), but your logs are screaming transcoding errors right off the bat.
If you go to your data directory you should find your previous three updates and you can reinstall one of those from there. Otherwise you can grab one from here.
