Trans-code Error on TV Playback and Recording

Good afternoon,

I have been using Plex on my media centre machine for almost a year and a week or so ago Plex has stopped being able to record all shows and is no longer able to play TV streams. Playing of pre-recorded files is fine and I have successfully streamed / trans-coded over the internet of media on the server.

I have checked the tuner and it still works fine when using Win-TV, but I have also tried restarting the machine a number of times, changing the tuners USB port (Hauppauge Twin HD Tuner) and upgrading Plex to the latest version (and beta version) to no avail.

I attach my log files which I don’t understand where to find information on this specific problem. I have also tried searching the forum and Google for this issue to only find older posts or posts where upgrading the server has corrected the issue.

Missing out on quite a lot of my favourite shows and its a bit disappointing when Plex breaks for no reason.

I also find the generic error symbol on record items very uninformative.

I would really appreciate any help in getting Plex to work again as it has for many months. The only thing I haven’t done is reinstall Plex which ill do if there is no other simple fix.

Windows 10 Home
AMD A10 with Radeon R7
16GB Ram
Hauppauge WinTV Dual HD

Let me know if there is any more information you need.

Many thanks,

Simon

Plex Media Server Logs_2018-10-18_14-44-11.zip (5.2 MB)

Plex Logs

Is anyone able to help with this? Someone from Plex Support?

This topic was automatically closed 90 days after the last reply. New replies are no longer allowed.