EAC3 Playback issues

[shimi269]

I have a Sonos Arc connected to my LG B7 (ARC), and an Apple TV 4K. If I play an EAC3 file (DD+) on the Apple TV, the Arc starts playing back in DD.

But if I play the same file on the Plex WebOS version, it plays back in DD+.

I have no idea what is causing this issue, but I am assuming that it is the Apple TV version of Plex. As the LG Plex version can play back DD+ over arc to my Sonos Arc with no issues.

I can play DD+ (Atmos) fine on Netflix and other steaming apps on the Apple TV, it is only when I am using Plex on EAC3 files that does not playback my DD+ back in its correct codec.

I have checked and everything is playing via Direct Play, but the audio being output to my Sonos is just DD, but have no idea how to fix this issue.

[PimpDiggler]

EAC3 5.1 no longer plays in the Plex App on the aTv. Sounds plays with VLC and every other app except for plex

[PimpDiggler]

I enabled the Old Video Player to get around this

[meepmeep]

Is it a recent issue ? I just came back from holiday, everything was working fine one week ago

Looks like it’s linked with this : No audio from Apple TV 4K and iPhone 12 PM (tvOS/iOS 15 beta) - #21 by gysnst2

[FKinG_oF_EngLanD]

won’t work for me as I just now get a black screen

[GbpsSystems]

Yeah all EAC3 5.1 items are broken here as well

Message
[Transcoder] [eac3_eae @ 0x7f1f5fed00c0] EAE timeout! EAE not running, or wrong folder? Could not read '/tmp/Transcode/Sessions/EasyAudioEncoder/Convert to WAV (to 8ch or less)/rjukvdae8bi4exm8901zsuml_5215-0-172.wav'

Even though I have selected /transcode for path on the docker host and in Plex transcoding settings. Chrome client won’t play any EAC3 items. Plex app for windows plays them just fine.
Also had another friend with a server who had problems on his Shield Pro 2019. Neither direct or transcode works, just spinning circle of death.

[Joakim.l]

The latest beta for tvOS fixes the sound problem

[GbpsSystems]

Well that would be helpful if the issue was related This is not related to any Apple stuff.

[Xhaka]

It’s exactly to do with Apple stuff.
It’s why if you have the same symptoms on other clients you should be creating another thread specifically for that client/s and not hijacking one related to tvOS.