Easy way to see what video files Plex discarded during scanning?

Plex Media Server Desktops & Laptops
1

Server Version#: 1.16.3.1402

Is there some easy way to see what video files Plex discarded during scanning and didn’t include? I know I’m missing some files, but when you have thousands of video files it’s hard to go through each of them to figure out what is missing.

And then, once I find out what is missing, how do I force Plex to add it?

Thanks!

2

Yes, from the Library tab/view (e.g. via the web), select “Unmatched” from the “All” dropdown menu.

3

Not to bump this thread, but I can’t locate “Unmatched” using the Web Client.

4

There are three drop down menus in the Library view yes? Try the first one on the left.

5

this is what I see…

image

6

What url are you using?

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https://app.plex.tv/desktop

8

And what version is your web client?

9

Version 4.10.1

10

Me too. That is so weird :stuck_out_tongue:

11

I have the “Unmatched” menu option, but when I select it I get two videos that I recorded and included in my movies library, and that I verified are available for play. For me “Unmatched” appears to be filtering for items that are unmatched by the agents to get art, etc. I think the OP is asking for files not available to play that the scanner ignored/discarded - possibly because of file naming issues, etc? Possibly this would be available in the logs - I’ll have to find time to check.

To get them to add typically involves getting the file naming in line with Plex’s expectations and then rescanning, though this is case specific.

12

is it possible that I don’t have any unmatched, so it just not listed?

13

Nope, you should have that listed even without unmatched data. What version of PMS are you using? It was added in Plex Media Server 1.18.0.1846.

14

If Plex is skipping files, there is a reason. You cannot force Plex to add them. You need to fix why they were not added in the first place. A few things to look for:

  • TV Show in a movie library or vice versa
  • read permission missing in the folder or file
  • dvd folder
  • iso files
  • movies with the -sample ending the filename
15

That’s why Version 1.17.0.1709

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Yup - this is what I’m looking for… Just so I know what didn’t make it into Plex from my media library.

17

There is no list of files that Plex did not include. If you look in your scanner logs, it may be in there.

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I tried looking at the logs, but couldn’t find specifically what you want. The closest I see is in the “Plex Media Scanner.log” file. Set your logging to debug level. Manually initiate a “Scan Library Files” on a library, let that complete, and then export logs. At a debug level it will provide a line specifying the directory it is scanning, and then if there are a different number of files in that directory versus what Plex has in the database it will output something like the following:

Nov 04, 2019 15:52:08.472 [0xb5b3a700] DEBUG - Scanner: Processing directory /data/media/TV Shows/Poldark on Masterpiece (1977)/Season 05 (parent: yes)
Nov 04, 2019 15:52:08.479 [0xb5b3a700] DEBUG - Directory had 7 files, database had 6 files, can’t skip.

I had intentionally put a file in this directory I knew it couldn’t process to try to make it easier to identify.

It then lists the files that it CAN successfully process. You would have to use this to negative logic your way to what file(s) it can’t process. That’s the best I’ve got right now… even at verbose logging it didn’t produce what you are asking.

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