Log to know what file missing

General Discussions
1

Hello,

Where can I find list of file plex doesn’t manage to parse inside a library ?
So files present inside a library folder but not appearing in the plex interface.

Thanks

2

Plex doesn’t keep a list of files it didn’t parse. Why would it?

3

Start here: Why is some of my content not found? | Plex Support

4

To add use the duplicate and unmatched filters in your library. That’s the best way to start IMO but do familiarise yourself with the support doc above if you haven’t already.

Edit: also check your collection settings as it can hide movies once combined into a collection.

5

To inform user that maybe can deal with thousands of file and don’t want to compare one by one to discover what file is missing

6

Oh, I understand the desire, I just don’t understand why you think Plex would have such a log.

Me? I’d approach this task with something like:

find /path/to/videos -type f | grep -v -e .mp4 -e .mkv -e .avi -e .srt
7

Thank for your answer, I already read this content but unfortunately I don’t manage to find a solution inside.
The problem is I don’t know what file are missing. I just know that inside the folder I have 242 files and inside plex I just have 217 entry…
But without name of file that plex doesn’t display, I can’t see what is the problem for these files. Except to compare one by one each file inside the folder to verify if it appear inside plex

8

Hmmm… Well, you can get a list of files from the file system but I’m not sure how to get a list of files that Plex knows about.

That said, having to match 242 files doesn’t seem like that bad of a task. Me? I have like 30,000 videos…

9

Great, I do not know these filter ! Thanks, it was duplicate movies that are show only one inside plex, but take 2 files inside my folder !

Thank for your answer !

10

Work your way systematically through the tips.

  1. rule out any content that is ignored in a “movie”-type of library (any files which are named like a TV show episode)
  2. rule out any files which fit the criteria for ignored files https://support.plex.tv/articles/201381883-special-keyword-file-folder-exclusion/ as well as https://support.plex.tv/articles/201426506-why-are-iso-video-ts-and-other-disk-image-formats-not-supported/
  3. rule out any file names which end in -pt2 or -disc3 etc. as these may be treated by Plex as “multi-part” movies: https://support.plex.tv/articles/naming-and-organizing-your-movie-media-files#toc-2
  4. rule out any files which are zero byte large
  5. check the preference for generating and handling “Collections” in the properties of the library. If you have several movies which qualify for inclusion in an automatic collection, you may end up with only one poster with several movies hidden behind it. https://support.plex.tv/articles/201273953-collections/ To quickly check for this case, set the sorting order of the library to anything other than “by title”. If you see the item counter at the top change, you’ll know there are collections involved.
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11

Even though resolved, just wanted to add there’s also a 3rd. Party tool for this:

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12

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