Detecting which films were unable to be added to Plex

[King_Mustard]

I have 1,331 film files, consisting of:

• MKV (1,303)
• AVI (16)
• MP4 (11)
• M4V (1)

Plex shows only 1,320 films.

How can I find out which 11 are missing?

[JuiceWSA]

MP4 - 11
11 files missing…hmmmmm

First, make sure your Movies follow PRECISELY this guide:
https://support.plex.tv/articles/categories/your-media/

Then, Under ALL tabs in Shows and Movies - do this:

Move LMA to the bottom of the stack of active agents:
Red: where it was
Green: where it goes

Rescan, Refresh Metadata, or Plex Dance:

The Plex Dance ™

The purpose of this is to remove all cached metadata and xml data for an item that Plex usually keeps. This helps when you want to “start from scratch” for particular item move all files for the media item out of the directory your Library is looking at, so Plex will not “see” it anymore scan the library library (to detect changes) empty trash clean bundles (in menu next to server name, when accessed under ‘More’) double check naming schema and move files back scan the library Support articl…

[anon5074910]

Also take a look at the unmatched and duplicates filters (example below) for your movie library

[King_Mustard]

@JuiceWSA

MP4 - 11
11 files missing…hmmmmm

First, make sure your Movies follow PRECISELY this guide:
https://support.plex.tv/articles/categories/your-media/

Then, Under ALL tabs in Shows and Movies - do this:

Move LMA to the bottom of the stack of active agents:
Red: where it was
Green: where it goes

Rescan, Refresh Metadata, or Plex Dance:

The Plex Dance ™

I don’t fully understand your post.

These are my equivalent current settings:

I’ve tried Scan Library Files and nothing changes.

I don’t believe forcing a full refresh (clear and start again) will match the final 11 film files.

Is there an ‘error log’ of sorts, that can help me identify them?

[King_Mustard]

@anon5074910

Also take a look at the unmatched and duplicates filters (example below) for your movie library

That did it!

Thank you

[MeatBall]

Yea I wouldn’t spend ton time on the PD. Check via filters first as mentioned previously. Dupes and untagged. Worst case you can install plex tools plugin that looks for missing media. My guess is the filters will shed some light.

[JuiceWSA]

It’s right for Plex Movie.
How 'bout The Movie Database?
How 'bout Shows?

The reason:
with LMA in it’s default position - at the top - gives Plex full authority to IGNORE your MP4 file names in favor of bogus embedded title fields - that WILL NOT match, or possibly even be recognized by Plex.

You DO need LMA - just not at the top.

You DO need to DEMOTE LMA everywhere it will matter and that’s under ALL tabs in Shows and Movies.

If you have Movies that aren’t even in the database - the ONLY way you’re going to get them in the database is:

Rescan
Refresh Metadata <—hard to do if Plex hasn’t seen the movie yet.
Plex Dance - fix the names, move LMA, Plex Dance to create a brand new bundle - hopefully with the right stuff in it this time.

Note:
The ONLY way Plex can identify your files is by their file names (once LMA has been DEMOTED). If your file names are such they can’t be recognized by Plex and the online databases, the ONLY way to fix that is by naming/structuring your files correctly. Even if they don’t match - they’ll at least be visible and you can Fix Match, or Match, or Unmatch.

[MeatBall]

Good news.

[dane22]

@MeatBall

plex tools plugin

I assume you mean WebTools?

Ref: FindMedia · ukdtom/WebTools.bundle Wiki · GitHub

[MeatBall]

Correct, meant to say web tools.

There it is, find media. works really well for finding unidentified files.