something else I just noticed. In the same room I’ve an Echo+ Pair. They’re the ones unable to play the music. Also in the room is an Echo Show. Tonight it heard me instead of the Plus’s, and happily started playing the music. If I mute the Show and try the Plus again, it fails.
I cannot get a pair of echo dots set up as a stereo pair to play anything, i get about 30 secs music then white noise. If i unpair them either of them will play music quite happily
@anon18523487 - hi there could you point me to the right place in logs ?
Mine worked fine until the update, then this happens. Again,
Sorry, but getting tired of these games and getting responses as if we are all Microsoft Certified Programmers. Many of us are not. we are real people with lives and need a fast solution to a problem that is out of our control yet we are paying for.
Telling us continuously to reset this, hold that, push this, reprogram that. stand on the counter facing north with your left leg pointing west and your right arm pointing north… seriously!!
Some of us don’t have all day or a week to keep trying new ways to get things working the way they did before the update… We have Amazon Alexa and it works fine. Then we have our music on PLEX and it doesn’t want to play right with Alexa…
To improve the conversation, it would be nice to hear from someone from Plex, after all, isn’t that who made this program we are having an issue with?
Please have someone from Plex tell us why we are having this issue and a simple, easy-to-understand solution. Not a daily fix, or weekly routine, but an actual fix to a problem that is causing me to question why I am paying for my subscription if I am doing more work each month to get the program to work as promised…
I have reset my Alexa, I have rebooted my Synology DNS, I have reset my Plex App and now my Alexa plays my requested Plex music files as requested, but no music is coming out of the speakers…
Why??
I have two 2nd generation Echo’s running as a stereo pair with an Echo Sub. Always worked perfectly to have Alexa play music from PLEX from Windows 10 media server. For a long time now, Alexa recognizes the PC/Server, the song/album/artist titles, library radio, etc., it says it is now playing… then nothing ever happens, just silence. So frustrating. Doesn’t work at all. Used to work so great. Now I have two bookends and zero sound from my PLEX library going through the Echo devices. Talk to Alexa who responds perfectly, then… nothing. What changed? It is a PLEX pass feature now? An API issue? I don’t know where to turn. I’m going through the community threads and it appears I’m not alone. 10.22.2021
Ok, upgraded the bedroom to Echo Dot 3rd Generation, and still nothing…
@TheVegasTourist maybe try posting your model number? I know the forums have been in search for an answer (and hopefully a solution) to a problem streaming to first gens, but for me, my 3rd Gen Dot’s are working. BUG! Amazon echo silent when streaming audio
Hopefully I’ve wrapped up my issues with this. I have been posting regularly for a long time about two 2nd generation echos running as a stereo pair with an accompanying echo sub abruptly stopping working, never to return. I finally gave up when no fix ever came after months and months. On Black Friday Amazon had the Gen 4 (sphere-shaped) Echo speakers come down to $59 from $99. They are still priced that way and here were are at almost Christmas. Then I even found other deals like a 30% off credit card offer from Discover on a new Echo, a trade-in deal where you send in an old Echo dot and get $5 bucks, but that entitles you to get 25% off on a new Echo. Anyway, putting all these together I was looking at somewhere around 60% off, so I crossed my fingers, and -yep- I have my PLEX library back. I relegated the Gen 2’s to a second stereo pair. So everything like Spotify, etc., will stream on 4 speakers but at least Plex will now stream again on 2 plus the sub. The sound is much improved I have to say, crisper thanks to two tweeters, and more bass thanks to the sub inside the echos firing upward in a completely new design. I got the white ones that match my HP all-in-one white computer. So, better price and better sound are great benefits - though working AT ALL with Plex was reason enough to upgrade. Very happy now until they break something again. I hate to say I half expect it. Seems like it was planned obsolesence to just stop working and have no fix forthcoming, or even an explanation to offer. If you have Gen 1’s or 2’s and Plex in stereo stopped working, upgrade to the 4’s while Amazon has this deal going and you’ll be good to go again (FINALLY)! - and with better quality sound in the bargain. Hoping to stop posting about this for the rest of my LIFE lol… The frustration is over. Wish Plex would play through the 4 speakers like everything else does, but hey 2 is better than I’ve had in a long, long time.
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