‘Email had already been taken’

General Discussions
1

Yes, another ‘Email had already been taken’ topic.

After several years not using Plex, I logged in using my Google account. Ordered Plex Pass and everything was working fine.

I wanted to change the e-mail (gmail) address in the settings into a more used mailaccount and found out this mailaccount was used by another Plex Account I ever created. Thereby I could not change it.

It was able to log in into this mail-account-login and decided to delete the enitre account.

Now I also cannot login into the Google account anymore :confounded: It says: “Email has already been taken.”

I’m confused. Also had to create a total new account to post on this form.
Hope a plex admin can help me out. Please let me know how/where to PM my usernames.

Thanks

2

If it tells you this, then perhaps you clicked on Sign Up instead of Sign In.

3

No, it really happen with Sign In:

BYXUtqB.png514×651 18.9 KB

(after clicking the Google button)

4

What about not using the Google button and typing in the email address and password instead?

5

Tried several passwords, none are working.
Also the Forgot Password option is not sending any email to the gmail mailaccount.

6

Please contact https://www.plex.tv/contact/?option=plex-pass-billing

7

Thanks. I will do that.

8

3 posts were split to a new topic: Email already taken 2

9

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