Episode Order Doesn't Match TVDB

For the television show The Real Ghostbusters (tvdb-ID 71824) I have my episode order set to TVDB-DVD, but Plex doesn’t match what is shown on TVDB’s website for Season 05 ( https://thetvdb.com/series/the-real-ghostbusters/seasons/dvd/5 ).

Could someone at Plex check if Plex is pulling the db correctly from TVDB for this episode order? Also, let me know if there’s any other data I can provide. I appreciate your help.

Edit: Pete the Cat (tvdb-ID 340595) has the same issues, but with the TVDB-Aired episode order. Season 01 doesn’t match (Pete the Cat - Unknown - Season 1 - TheTVDB.com), specifically s01e07. Can you also check that Plex is properly pulling this db?

Edit 2: Here’s a link to the ticket I created on TVDB - https://support.thetvdb.com/tickets.php?id=37665

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I can reproduce the problem you describe.

I’m getting the same issue with Spider-Man: The New Animated Series - I have my files ordered and named to the TVDB DVD order, and the entry in Plex set to TVDB (DVD) and yet Plex seems to order the episodes in an order that isn’t ANY of the listed orders?

I’m getting the same issue here with the show Air Crash Investigation/Mayday, specifically with Season 24. I have my TV library set to read from TheTVDB, the show is set to read from TVDB (Aired), and the episode ordering is correct on disk. I also have prefer local metadata unchecked. However it seems to be pulling from TheMovieDB episode listing instead.

Chiming in to say the same for only a few shows. For some reason the episode orders are blending in from all sources (i.e., TheTVDB, TMDb, and IMDb) to varying errors. Not sure if something changed on Plex’s end in the last few months, as it has been prioritizing its own metadata, but it is bizarre.

Hi, Plex Team.

Could we get some feedback on what’s going on here? Is this a TVDB database issue? Or is this a Plex issue? I’m leaning toward it being a Plex issue. I’m finding more and more episode ordering/titling errors. Something seems to be increasingly broken within Plex’s matching algorithm.

I am experiencing problems with the Plex Series Agent as well. I’m not sure exactly what the error is, but it seems that no matter which TVDB episode ordering mode I choose (Aired, DVD, Streaming, etc) it orders as DVD.

Where are those specific ordering options? This is all I see…

I believe you are looking at the global settings for your Library. If you go to the specific TV Show, then Edit > Advanced > Episode Ordering, you’ll see more specific options.