Episode Titles Missing

General Discussions
1

Just updated to Version 1.18.2.2029
Since then my TV shows are not getting their episode titles. They are just numbered.

Any thoughts of bug?

My Agents

image
image.jpg988×330 110 KB

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2

I’m also having the same issues, I’m not getting images/banners on new TV shows either. Looking at my logs I can see an SSL error with the TVDB so I’m assuming it’s an issue with them and/or their API?

2019-11-15 14:09:26,219 (1334) : DEBUG (networking:161) - Fetching ‘https://tvdb2.plex.tv/series/71663/images/query?keyType=seasonwide&lang=en’ from the HTTP cache
2019-11-15 14:09:26,342 (1334) : DEBUG (networking:161) - Fetching ‘https://tvdb2.plex.tv/series/71663/images/query?keyType=series&lang=en’ from the HTTP cache
2019-11-15 14:09:26,467 (1334) : DEBUG (networking:161) - Fetching ‘https://tvdb2.plex.tv/series/71663/images/query?keyType=season&lang=en’ from the HTTP cache
2019-11-15 14:09:26,558 (1334) : DEBUG (threadkit:234) - Starting a parallel task set named DownloadImages with 363 tasks
2019-11-15 14:09:26,609 (e54) : DEBUG (networking:166) - Requesting ‘https://thetvdb.com/banners/_cache/seasons/71663-20-16.jpg’
2019-11-15 14:09:26,641 (107c) : DEBUG (networking:166) - Requesting ‘https://thetvdb.com/banners/_cache/seasons/71663-21-15.jpg’
2019-11-15 14:09:26,655 (e54) : INFO (logkit:16) - <urlopen error [SSL: CERTIFICATE_VERIFY_FAILED] certificate verify failed (_ssl.c:590)>
2019-11-15 14:09:26,676 (cc) : DEBUG (networking:166) - Requesting ‘https://thetvdb.com/banners/_cache/seasons/71663-22-11.jpg’
2019-11-15 14:09:26,687 (107c) : INFO (logkit:16) - <urlopen error [SSL: CERTIFICATE_VERIFY_FAILED] certificate verify failed (_ssl.c:590)>
2019-11-15 14:09:26,710 (b60) : DEBUG (networking:166) - Requesting ‘https://thetvdb.com/banners/_cache/seasons/71663-24-11.jpg’
2019-11-15 14:09:26,723 (cc) : INFO (logkit:16) - <urlopen error [SSL: CERTIFICATE_VERIFY_FAILED] certificate verify failed (_ssl.c:590)>

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3

great find. now if only plex dev is aware, that would be great too

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4

In fact, it does seem to be an issue with TVDB and not Plex. Take a look at the below Reddit link

Guess it’s just a waiting game until TVDB fix their issues, or we switch over to The Movie Database scraper instead…

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