Episodes not updating with names

Plex Media Server Metadata & Adding Files
1

I recently added seasons 3 & 4 of Friends to my TV folder. After adding these files the names on season 1 and 2 are now

FRIENDS SEASON 1
Episode 1

And so on for that season. Season 2 is the same. The newly added episodes are showing up

FRIENDS SEASON 3 DISC 1
Episode 1

And so one the each episode/disc.

My folders are set up
TV>Friends>Season 1>001

I even tried switching files to a S01E1 format and that didn’t seem to help.

I can’t think what would be causing the problem. Recently added episodes of another show worked just fine. Any ideas?

To add, it seems to be getting the episode description correct.

2

Looks like you’ve got complementary issues of

  1. embedded tags
  2. poor naming

Considering the show itself is already matched, Plex should be able to recognize the new episodes ok. That being said… always go with the described naming schema. Everything else is set to fail at some point.

TV Shows   <- the folder linked to your tv show library
   Friends
      Season XX
         Friends - sXXeYY - optional episode title.ext
         Friends - sXXeYY.ext  <- without the optional episode title which will be ignored by Plex anyway
         ...

(where XX is the season number, YY the episode number and .ext the file extension).

Now… as for your imminent issue. You seem to be using MP4/MV4 files with embedded title tags (title probably shows the name of the disc this was ripped from → “FRIENDS SEASON 3 DISC 1”) in combination with Local Media Assets being prioritized over your other sources in Settings > Server > Agents.

To fix this… either clean your MP4/M4V files and get rid of the obnoxious embedded titles… or decrease the priority of Local Media Assets for the TV Show agent you’re using.
https://support.plex.tv/articles/200241558-agents/

3

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