Error code: s1003 (Network)

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1

Hi everybody

Recently, i’ve got this error

s1003

So i update to the latest version of my plex server (version 1.24.3.5033) but the problem persist.

I found this topic Error code: s1003 (Network) (HW transcode failing - SOLVED) but i dont see the link with my problem.

I install the plex server on a debian 10 for 5 years.
I read my media from desktop, from android tv from my smartphone android and for an LG TV application and the problem persist.

Can you help me?

Many thanks in advance
This is my log: Plex Media Server Logs_2021-10-11_12-48-42.zip (1.3 MB)

3 Likes
2

Just here to say I have the exact same problem. My logs don’t show anything relevant (as far as I can see) and they are really similar to @mike1310’s logfiles.

3

@mike1310

I’m sorry I didn’t see this. Normally it’s better to post in the Plex Media Server forum

I see this –

Oct 09, 2021 16:49:59.684 [0x7f34145e1b38] DEBUG - Completed: [77.128.191.242:37246] 200 GET /library/metadata/1482?asyncAugmentMetadata=1&checkFiles=1&includeExtras=1&includeReviews=1 (10 live) TLS GZIP 14ms 1617 bytes (pipelined: 3)
Oct 09, 2021 16:49:59.833 [0x7f3413f61b38] DEBUG - Augment: Found a provider match for 'Shadow and Bone - The Heart is an Arrow'.
Oct 09, 2021 16:49:59.833 [0x7f3413f61b38] DEBUG - Augment: Completed episode augmentation in 0.4 sec.
Oct 09, 2021 16:49:59.834 [0x7f34134d7b38] DEBUG - Activity: Ended activity eed2fe98-2af0-4d2d-81f7-1d97daf2ce9c.
Oct 09, 2021 16:50:09.176 [0x7f3413540b38] DEBUG - BPQ: onConsiderProcessing: Idle (true)
Oct 09, 2021 16:50:09.176 [0x7f3413540b38] DEBUG - BPQ: [Idle] -> [Processing]
Oct 09, 2021 16:50:09.179 [0x7f3413540b38] DEBUG - BPQ: generating queue items from 0 generator(s)
Oct 09, 2021 16:50:09.179 [0x7f3413540b38] DEBUG - BPQ: generated 0 item(s) for queue
Oct 09, 2021 16:50:09.180 [0x7f3413540b38] DEBUG - PlayQueue: 0 generated IDs compressed down to a 20 byte blob.
Oct 09, 2021 16:50:09.180 [0x7f3413540b38] DEBUG - PlayQueue: 0 generated IDs compressed down to a 20 byte blob.
Oct 09, 2021 16:50:09.181 [0x7f3413540b38] DEBUG - BPQ: [Processing] -> [Idle]
Oct 09, 2021 16:50:09.181 [0x7f3413540b38] DEBUG - BPQ: garbageCollect - sync - forced - 1
Oct 09, 2021 16:50:09.181 [0x7f3413540b38] DEBUG - Sync: skipping GC because sync lists haven't been downloaded yet
Oct 09, 2021 16:50:09.181 [0x7f3413540b38] DEBUG - BPQ: garbageCollect - version - forced - -1
Oct 09, 2021 16:50:09.181 [0x7f3413540b38] DEBUG - Versions: garbage collecting
Oct 09, 2021 16:50:09.183 [0x7f3413540b38] DEBUG - Versions: garbage collected in 0.0 seconds
Oct 09, 2021 16:50:10.882 [0x7f3414604b38] DEBUG - WebSocket: client initiated close
Oct 09, 2021 16:50:10.882 [0x7f3414604b38] DEBUG - handleStreamRead code 1: stream truncated
Oct 09, 2021 16:50:10.882 [0x7f3414604b38] DEBUG - NotificationStream: Removing because of error
Oct 09, 2021 16:50:10.882 [0x7f3414604b38] DEBUG - Completed after connection close: [77.128.191.242:53359] -3 GET /:/websockets/notifications (10 live) TLS GZIP 525315ms 41798 bytes
Oct 09, 2021 16:50:16.904 [0x7f341351db38] DEBUG - Request: [77.128.191.242:37258 (WAN)] GET /library/metadata/1482?asyncAugmentMetadata=1&checkFiles=1&includeExtras=1&includeReviews=1 (10 live) TLS GZIP Signed-in Token (mike1310)
Oct 09, 2021 16:50:16.920 [0x7f341351db38] DEBUG - We're going to try to auto-select an audio stream for account 1.
Oct 09, 2021 16:50:16.920 [0x7f341351db38] DEBUG - Selecting best audio stream for part ID 2690 (autoselect: 0 language: fr)
Oct 09, 2021 16:50:16.920 [0x7f341351db38] DEBUG - Audio Stream: 5730, Subtitle Stream: -1
Oct 09, 2021 16:50:16.926 [0x7f34145e1b38] DEBUG - Completed: [77.128.191.242:37258] 200 GET /library/metadata/1482?asyncAugmentMetadata=1&checkFiles=1&includeExtras=1&includeReviews=1 (10 live) TLS GZIP 22ms 1628 bytes (pipelined: 1)
Oct 09, 2021 16:50:17.852 [0x7f341351db38] DEBUG - Request: [77.128.191.242:37258 (WAN)] GET /library/metadata/1482?includeChapters=1&includeLoudnessRamps=1&includeMarkers=1&includeRelated=1 (10 live) TLS GZIP Signed-in Token (mike1310)
Oct 09, 2021 16:50:17.867 [0x7f341351db38] DEBUG - We're going to try to auto-select an audio stream for account 1.
Oct 09, 2021 16:50:17.867 [0x7f341351db38] DEBUG - Selecting best audio stream for part ID 2690 (autoselect: 0 language: fr)
Oct 09, 2021 16:50:17.867 [0x7f341351db38] DEBUG - Audio Stream: 5730, Subtitle Stream: -1
Oct 09, 2021 16:50:17.875 [0x7f34145e1b38] DEBUG - Completed: [77.128.191.242:37258] 200 GET /library/metadata/1482?includeChapters=1&includeLoudnessRamps=1&includeMarkers=1&includeRelated=1 (10 live) TLS GZIP 23ms 1593 bytes (pipelined: 2)

It’s a client-initiated close.

You having a ‘network’ error makes me ask — What is MTU set at? Default 1500 ?

4

@Grixy

Logs please?

Same question to you.

5

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