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Server Version#: 1.20.1.3252
Player Version#: 4.34.4
If the “moov atom” is not found and there is not one at the end to move to the front, is there a program that will go through my library of 6000 movies and validate that there is a moov atom and if none create one? I see this error in the scanner logs a lot. The movies can be played however, the meta data is not retrieved from the web and show up without complete information in the library. The file errors out in the plex scanner. I have already tried moving the ATOM to the beginning of the file however if one does not exist you can’t move it.
This error is found in the Plex Media Scanner.1.log and many others as well.
Plex Media Server Logs_2020-09-09_05-16-22.zip (4.5 MB)
A missing “moov” atom usually means the file wasn’t finalized cleanly during creation or was truncated during downloading (most likely).
Before trying to automate this, see if a simple remux is enough to fix some individual files.
I like MKVToolNix. Open, drop a file on it, remux. Hopefully it will produce an MKV.
If you prefer to keep the MP4 container you could try this:
ffmpeg -i input.mp4 -c:v copy -c:a copy -movflags +faststart output.mp4
If that doesn’t work then it would be nice to see the output from mediainfo.
Thank you for the suggestion. Is there an automated way of validating if there is a “moov” atom using a batch process? Without having to go through all the scan logs and look for the files with the “moov” atom error. And do one by one? For that matter is there a tool that will validate all videos in a directory to make sure there are not any issues and they will actually play before putting them in a plex library?
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