Error Viewing Recommended

Server Version#:
Player Version#: Any

When logging into plex from any player. Web, WebOS, iOS etc I cannot view the “Recommended” screen of a library. It displays this in the webclient for example:

Something went wrong

An unexpected error occurred.

This appears in the Plex Media Server Log:

May 26, 2021 10:56:29.772 [0x7efbffefbb38] ERROR - SQLITE3:0x80000001, 1, no such table: hub_templates in "select hub_templates.id as ‘hub_templates_id’ , hub_templates.section as ‘hub_templates_section’, hub_templates.identifier as ‘hub_templates_identifier’, hub_templates.title as

May 26, 2021 10:56:29.772 [0x7efbffefbb38] ERROR - Soci Exception handled: sqlite3_statement_backend::prepare: no such table: hub_templates for SQL: select hub_templates.id as ‘hub_templates_id’ , hub_templates.section as ‘hub_templates_section’, hub_templates.identifier as ‘hub_templates_identifier’, hub_templates.title as ‘hub_templates_title’, hub_templates.home_visibility as ‘hub_templates_home_visibility’, hub_templates.recommended_visibility as ‘hub_templates_recommended_visibility’, hub_templates.order as ‘hub_templates_order’, hub_templates.extra_data as ‘hub_templates_extra_data’ from hub_templates where hub_templates.section = ? order by order

I have refreshed the Metadata and it doesn’t appear to fix it. Did my instance miss a schema upgrade? Any suggestions?

You might want to check your main database for damage:

  1. activate debug logging (not ‘verbose’!)
  2. quit Plex Server
  3. wait 1 minute
  4. start Plex Server
  5. wait 5 minutes
  6. fetch log files and attach them here

Or inspect them yourself. Take a look at the Plex Media Server.log file and seek for messages about database corrupt or malformed.
If you find these, you may have to repair your database. Hoping for help with DB corruption

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