Server crashing frequently, Mac logs indicate excessive CPU usage.
Is this what is causing Plex to shutdown?
Date/Time: 2020-09-02 11:02:27 +0200
End time: 2020-09-02 11:03:58 +0200
OS Version: Mac OS X 10.15.6 (Build 19G2021)
Architecture: x86_64h
Report Version: 29
Incident Identifier: 22F52118-7DD5-452F-B1A7-EC0BA60D88F8
Data Source: Microstackshots
Shared Cache: 0x2c72000 CA94BB38-08AC-348A-A007-160F03DFEF8C
Command: Plex Media Server
Path: /Applications/Plex Media Server.app/Contents/MacOS/Plex Media Server
Identifier: com.plexapp.plexmediaserver
Version: 1.20.1 (1.20.1.3252)
PID: 11808
Event: cpu usage
Action taken: none
CPU: 90 seconds cpu time over 92 seconds (98% cpu average), exceeding limit of 50% cpu over 180 seconds
CPU limit: 90s
Limit duration: 180s
CPU used: 90s
CPU duration: 92s
Duration: 91.89s
Duration Sampled: 89.25s
Steps: 54
Hardware model: Macmini8,1
Active cpus: 4
Boot args: chunklist-security-epoch=0 -chunklist-no-rev2-dev
Heaviest stack for the target process:
54 thread_start + 15 (libsystem_pthread.dylib + 7051) [0x7fff69e92b8b]
54 _pthread_start + 148 (libsystem_pthread.dylib + 24841) [0x7fff69e97109]
54 ??? (libboost_thread.dylib + 12235) [0x111bbafcb]
54 ElasticThreadPool::run() + 71 (Plex Media Server + 12601543) [0x10e8578c7]
54 unsigned long boost::asio::io_context::run_one_until<std::__1::chrono::steady_clock, std::__1::chrono::duration<long long, std::__1::ratio<1l, 1000000000l> > >(std::__1::chrono::time_point<std::__1::chrono::steady_clock, std::__1::chrono::duration<long long, std::__1::ratio<1l, 1000000000l> > > const&) + 152 (Plex Media Server + 12607384) [0x10e858f98]
54 boost::asio::detail::scheduler::wait_one(long, boost::system::error_code&) + 196 (Plex Media Server + 12607844) [0x10e859164]
54 boost::asio::detail::scheduler::do_wait_one(boost::asio::detail::conditionally_enabled_mutex::scoped_lock&, boost::asio::detail::scheduler_thread_info&, long, boost::system::error_code const&) + 1063 (Plex Media Server + 12609159) [0x10e859687]
54 boost::asio::detail::executor_op<boost::asio::detail::work_dispatcher<boost::_bi::bind_t<void, boost::_mfi::mf3<void, ElasticThreadPool, boost::function0, void*, std::__1::shared_ptrboost::asio::io_context::work >, boost::_bi::list4<boost::_bi::value<ElasticThreadPool*>, boost::_bi::value<boost::function0 >, boost::_bi::value<void*>, boost::_bi::value<std::__1::shared_ptrboost::asio::io_context::work > > > >, std::__1::allocator, boost::asio::detail::scheduler_operation>::do_complete(void*, boost::asio::detail::scheduler_operation*, boost::system::error_code const&, unsigned long) + 166 (Plex Media Server + 12603782) [0x10e858186]
54 void boost::asio::system_executor::dispatch<boost::_bi::bind_t<void, boost::_mfi::mf3<void, ElasticThreadPool, boost::function0, void*, std::__1::shared_ptrboost::asio::io_context::work >, boost::_bi::list4<boost::_bi::value<ElasticThreadPool*>, boost::_bi::value<boost::function0 >, boost::_bi::value<void*>, boost::_bi::value<std::__1::shared_ptrboost::asio::io_context::work > > >, std::__1::allocator >(boost::_bi::bind_t<void, boost::_mfi::mf3<void, ElasticThreadPool, boost::function0, void*, std::__1::shared_ptrboost::asio::io_context::work >, boost::_bi::list4<boost::_bi::value<ElasticThreadPool*>, boost::_bi::value<boost::function0 >, boost::_bi::value<void*>, boost::_bi::value<std::__1::shared_ptrboost::asio::io_context::work > > >&&, std::__1::allocator const&) const + 112 (Plex Media Server + 12604320) [0x10e8583a0]
54 void boost::_bi::list4<boost::_bi::value<ElasticThreadPool*>, boost::_bi::value<boost::function0 >, boost::_bi::value<void*>, boost::_bi::value<std::__1::shared_ptrboost::asio::io_context::work > >::operator()<boost::_mfi::mf3<void, ElasticThreadPool, boost::function0, void*, std::__1::shared_ptrboost::asio::io_context::work >, boost::_bi::list0>(boost::_bi::type, boost::_mfi::mf3<void, ElasticThreadPool, boost::function0, void*, std::__1::shared_ptrboost::asio::io_context::work >&, boost::_bi::list0&, int) + 138 (Plex Media Server + 12604602) [0x10e8584ba]
54 boost::_mfi::mf3<void, ElasticThreadPool, boost::function0, void*, std::__1::shared_ptrboost::asio::io_context::work >::operator()(ElasticThreadPool*, boost::function0, void*, std::__1::shared_ptrboost::asio::io_context::work) const + 156 (Plex Media Server + 12604908) [0x10e8585ec]
54 ElasticThreadPool::runner(boost::function0, void*, std::__1::shared_ptrboost::asio::io_context::work) + 43 (Plex Media Server + 12599691) [0x10e85718b]
51 ButlerRequestHandler::execute() + 329 (Plex Media Server + 475657) [0x10dcc7209]
51 ButlerQueueSubTaskGenerator::executeSubTask() + 51 (Plex Media Server + 546275) [0x10dcd85e3]
51 ButlerSubTaskGeneratorGenerateIntroMarkers::executeSubTaskItem(int const&) + 175 (Plex Media Server + 611615) [0x10dce851f]
51 IntroDetectorManager::Run(std::__1::shared_ptr const&, bool) + 103 (Plex Media Server + 4607623) [0x10e0b7e87]
51 IntroDetector::run(std::__1::vector<std::__1::shared_ptr, std::__1::allocator<std::__1::shared_ptr > >&, std::__1::map<int, std::__1::shared_ptr, std::__1::less, std::__1::allocator<std::__1::pair<int const, std::__1::shared_ptr > > >&, float, bool) + 3354 (Plex Media Server + 4604106) [0x10e0b70ca]
7 IntroDetector::GetTimestamps(EpisodeFile const&, EpisodeFile const&, float) + 2152 (Plex Media Server + 4593848) [0x10e0b48b8]
Powerstats for: Plex Media Server [11808]
UUID: 82FF4C3A-FCF0-3358-857D-A01121A4D9D3
Path: /Applications/Plex Media Server.app/Contents/MacOS/Plex Media Server
Architecture: x86_64
Footprint: 40.18 MB -> 2063.16 MB (+2022.98 MB)
Pageins: 34 pages
Start time: 2020-09-02 11:02:28 +0200
End time: 2020-09-02 11:03:57 +0200
Num samples: 54 (100%)
CPU Time: 87.772s
Primary state: 51 samples Non-Frontmost App, Non-Suppressed, User mode, Effective Thread QoS Default, Requested Thread QoS Default, Override Thread QoS Unspecified
User Activity: 54 samples Idle, 0 samples Active
Power Source: 0 samples on Battery, 54 samples on AC
54 thread_start + 15 (libsystem_pthread.dylib + 7051) [0x7fff69e92b8b]
54 _pthread_start + 148 (libsystem_pthread.dylib + 24841) [0x7fff69e97109]
54 ??? (libboost_thread.dylib + 12235) [0x111bbafcb]
54 ElasticThreadPool::run() + 71 (Plex Media Server + 12601543) [0x10e8578c7]
54 unsigned long boost::asio::io_context::run_one_until<std::__1::chrono::steady_clock, std::__1::chrono::duration<long long, std::__1::ratio<1l, 1000000000l> > >(std::__1::chrono::time_point<std::__1::chrono::steady_clock, std::__1::chrono::duration<long long, std::__1::ratio<1l, 1000000000l> > > const&) + 152 (Plex Media Server + 12607384) [0x10e858f98]
54 boost::asio::detail::scheduler::wait_one(long, boost::system::error_code&) + 196 (Plex Media Server + 12607844) [0x10e859164]
54 boost::asio::detail::scheduler::do_wait_one(boost::asio::detail::conditionally_enabled_mutex::scoped_lock&, boost::asio::detail::scheduler_thread_info&, long, boost::system::error_code const&) + 1063 (Plex Media Server + 12609159) [0x10e859687]
54 boost::asio::detail::executor_op<boost::asio::detail::work_dispatcher<boost::_bi::bind_t<void, boost::_mfi::mf3<void, ElasticThreadPool, boost::function0, void*, std::__1::shared_ptrboost::asio::io_context::work >, boost::_bi::list4<boost::_bi::value<ElasticThreadPool*>, boost::_bi::value<boost::function0 >, boost::_bi::value<void*>, boost::_bi::value<std::__1::shared_ptrboost::asio::io_context::work > > > >, std::__1::allocator, boost::asio::detail::scheduler_operation>::do_complete(void*, boost::asio::detail::scheduler_operation*, boost::system::error_code const&, unsigned long) + 166 (Plex Media Server + 12603782) [0x10e858186]
54 void boost::asio::system_executor::dispatch<boost::_bi::bind_t<void, boost::_mfi::mf3<void, ElasticThreadPool, boost::function0, void*, std::__1::shared_ptrboost::asio::io_context::work >, boost::_bi::list4<boost::_bi::value<ElasticThreadPool*>, boost::_bi::value<boost::function0 >, boost::_bi::value<void*>, boost::_bi::value<std::__1::shared_ptrboost::asio::io_context::work > > >, std::__1::allocator >(boost::_bi::bind_t<void, boost::_mfi::mf3<void, ElasticThreadPool, boost::function0, void*, std::__1::shared_ptrboost::asio::io_context::work >, boost::_bi::list4<boost::_bi::value<ElasticThreadPool*>, boost::_bi::value<boost::function0 >, boost::_bi::value<void*>, boost::_bi::value<std::__1::shared_ptrboost::asio::io_context::work > > >&&, std::__1::allocator const&) const + 112 (Plex Media Server + 12604320) [0x10e8583a0]
54 void boost::_bi::list4<boost::_bi::value<ElasticThreadPool*>, boost::_bi::value<boost::function0 >, boost::_bi::value<void*>, boost::_bi::value<std::__1::shared_ptrboost::asio::io_context::work > >::operator()<boost::_mfi::mf3<void, ElasticThreadPool, boost::function0, void*, std::__1::shared_ptrboost::asio::io_context::work >, boost::_bi::list0>(boost::_bi::type, boost::_mfi::mf3<void, ElasticThreadPool, boost::function0, void*, std::__1::shared_ptrboost::asio::io_context::work >&, boost::_bi::list0&, int) + 138 (Plex Media Server + 12604602) [0x10e8584ba]
54 boost::_mfi::mf3<void, ElasticThreadPool, boost::function0, void*, std::__1::shared_ptrboost::asio::io_context::work >::operator()(ElasticThreadPool*, boost::function0, void*, std::__1::shared_ptrboost::asio::io_context::work) const + 156 (Plex Media Server + 12604908) [0x10e8585ec]
54 ElasticThreadPool::runner(boost::function0, void*, std::__1::shared_ptrboost::asio::io_context::work) + 43 (Plex Media Server + 12599691) [0x10e85718b]
51 ButlerRequestHandler::execute() + 329 (Plex Media Server + 475657) [0x10dcc7209]
51 ButlerQueueSubTaskGenerator::executeSubTask() + 51 (Plex Media Server + 546275) [0x10dcd85e3]
51 ButlerSubTaskGeneratorGenerateIntroMarkers::executeSubTaskItem(int const&) + 175 (Plex Media Server + 611615) [0x10dce851f]
51 IntroDetectorManager::Run(std::__1::shared_ptr const&, bool) + 103 (Plex Media Server + 4607623) [0x10e0b7e87]
51 IntroDetector::run(std::__1::vector<std::__1::shared_ptr, std::__1::allocator<std::__1::shared_ptr > >&, std::__1::map<int, std::__1::shared_ptr, std::__1::less, std::__1::allocator<std::__1::pair<int const, std::__1::shared_ptr > > >&, float, bool) + 3354 (Plex Media Server + 4604106) [0x10e0b70ca]
7 IntroDetector::GetTimestamps(EpisodeFile const&, EpisodeFile const&, float) + 2152 (Plex Media Server + 4593848) [0x10e0b48b8]
5 IntroDetector::GetTimestamps(EpisodeFile const&, EpisodeFile const&, float) + 6616 (Plex Media Server + 4598312) [0x10e0b5a28]
4 IntroDetector::GetTimestamps(EpisodeFile const&, EpisodeFile const&, float) + 6767 (Plex Media Server + 4598463) [0x10e0b5abf]
3 IntroDetector::GetTimestamps(EpisodeFile const&, EpisodeFile const&, float) + 6704 (Plex Media Server + 4598400) [0x10e0b5a80]
2 IntroDetector::GetTimestamps(EpisodeFile const&, EpisodeFile const&, float) + 6829 (Plex Media Server + 4598525) [0x10e0b5afd]
2
2 IntroDetector::GetTimestamps(EpisodeFile const&, EpisodeFile const&, float) + 6758 (Plex Media Server + 4598454) [0x10e0b5ab6]
2 IntroDetector::GetTimestamps(EpisodeFile const&, EpisodeFile const&, float) + 6685 (Plex Media Server + 4598381) [0x10e0b5a6d]
2 IntroDetector::GetTimestamps(EpisodeFile const&, EpisodeFile const&, float) + 6681 (Plex Media Server + 4598377) [0x10e0b5a69]
2 IntroDetector::GetTimestamps(EpisodeFile const&, EpisodeFile const&, float) + 6652 (Plex Media Server + 4598348) [0x10e0b5a4c]
1 IntroDetector::GetTimestamps(EpisodeFile const&, EpisodeFile const&, float) + 6890 (Plex Media Server + 4598586) [0x10e0b5b3a]
1 void std::__1::vector<ScoredOffset, std::__1::allocator >::__emplace_back_slow_path<float&, int&, unsigned long>(float&, int&, unsigned long&&) + 232 (Plex Media Server + 4617480) [0x10e0ba508]
1 _platform_memmove$VARIANT$Haswell + 41 (libsystem_platform.dylib + 2345) [0x7fff69e88929]
1
1 IntroDetector::GetTimestamps(EpisodeFile const&, EpisodeFile const&, float) + 6800 (Plex Media Server + 4598496) [0x10e0b5ae0]
1 IntroDetector::GetTimestamps(EpisodeFile const&, EpisodeFile const&, float) + 6744 (Plex Media Server + 4598440) [0x10e0b5aa8]
1 IntroDetector::GetTimestamps(EpisodeFile const&, EpisodeFile const&, float) + 6729 (Plex Media Server + 4598425) [0x10e0b5a99]
1 IntroDetector::GetTimestamps(EpisodeFile const&, EpisodeFile const&, float) + 6712 (Plex Media Server + 4598408) [0x10e0b5a88]
1 IntroDetector::GetTimestamps(EpisodeFile const&, EpisodeFile const&, float) + 6710 (Plex Media Server + 4598406) [0x10e0b5a86]
1 IntroDetector::GetTimestamps(EpisodeFile const&, EpisodeFile const&, float) + 6696 (Plex Media Server + 4598392) [0x10e0b5a78]
1 IntroDetector::GetTimestamps(EpisodeFile const&, EpisodeFile const&, float) + 6692 (Plex Media Server + 4598388) [0x10e0b5a74]
1 IntroDetector::GetTimestamps(EpisodeFile const&, EpisodeFile const&, float) + 6674 (Plex Media Server + 4598370) [0x10e0b5a62]
1 IntroDetector::GetTimestamps(EpisodeFile const&, EpisodeFile const&, float) + 6672 (Plex Media Server + 4598368) [0x10e0b5a60]
1 IntroDetector::GetTimestamps(EpisodeFile const&, EpisodeFile const&, float) + 6667 (Plex Media Server + 4598363) [0x10e0b5a5b]
1 IntroDetector::GetTimestamps(EpisodeFile const&, EpisodeFile const&, float) + 6664 (Plex Media Server + 4598360) [0x10e0b5a58]
1 IntroDetector::GetTimestamps(EpisodeFile const&, EpisodeFile const&, float) + 6658 (Plex Media Server + 4598354) [0x10e0b5a52]
1 IntroDetector::GetTimestamps(EpisodeFile const&, EpisodeFile const&, float) + 6626 (Plex Media Server + 4598322) [0x10e0b5a32]
1 IntroDetector::GetTimestamps(EpisodeFile const&, EpisodeFile const&, float) + 6608 (Plex Media Server + 4598304) [0x10e0b5a20]
1 IntroDetector::GetTimestamps(EpisodeFile const&, EpisodeFile const&, float) + 2307 (Plex Media Server + 4594003) [0x10e0b4953]
1 IntroDetector::GetTimestamps(EpisodeFile const&, EpisodeFile const&, float) + 2211 (Plex Media Server + 4593907) [0x10e0b48f3]
1 IntroDetector::GetTimestamps(EpisodeFile const&, EpisodeFile const&, float) + 2181 (Plex Media Server + 4593877) [0x10e0b48d5]
1 IntroDetector::GetTimestamps(EpisodeFile const&, EpisodeFile const&, float) + 2176 (Plex Media Server + 4593872) [0x10e0b48d0]
1 IntroDetector::GetTimestamps(EpisodeFile const&, EpisodeFile const&, float) + 2161 (Plex Media Server + 4593857) [0x10e0b48c1]
1 IntroDetector::GetTimestamps(EpisodeFile const&, EpisodeFile const&, float) + 2157 (Plex Media Server + 4593853) [0x10e0b48bd]
1 IntroDetector::GetTimestamps(EpisodeFile const&, EpisodeFile const&, float) + 2144 (Plex Media Server + 4593840) [0x10e0b48b0]
3 ButlerRequestHandler::execute() + 207 (Plex Media Server + 475535) [0x10dcc718f]
3 ButlerRequestHandler::createTaskGenerator() + 436 (Plex Media Server + 478468) [0x10dcc7d04]
3 ButlerSubTaskGeneratorChapterThumbs::start() + 246 (Plex Media Server + 568774) [0x10dcdddc6]
3 MetadataItem::FindAllWhereLambda(Database const&, boost::function<void (MetadataItem const&)>, std::__1::basic_string<char, std::__1::char_traits, std::__1::allocator > const&, int) + 730 (Plex Media Server + 6277018) [0x10e24f79a]
3 ButlerSubTaskGeneratorChapterThumbs::testAndAddToIds(MetadataItem const&) + 299 (Plex Media Server + 569755) [0x10dcde19b]
3 MediaItem::needsChapterThumbnails(Database const&) + 40 (Plex Media Server + 5798872) [0x10e1dabd8]
1 Tagging::FindByTagTypeMetadataItemId(Database const&, int, int) + 312 (Plex Media Server + 7224664) [0x10e336d58]
1 soci::details::statement_impl::dec_ref() + 31 (libsoci_core.dylib + 126303) [0x10f814d5f]
1 soci::details::statement_impl::~statement_impl() + 15 (libsoci_core.dylib + 111567) [0x10f8113cf]
1 soci::details::statement_impl::clean_up() + 70 (libsoci_core.dylib + 111846) [0x10f8114e6]
1 soci::values::clean_up() + 29 (Plex Media Server + 1448573) [0x10ddb4a7d]
1 soci::row::~row() + 18 (libsoci_core.dylib + 40450) [0x10f7ffe02]
1 soci::row::clean_up() + 88 (libsoci_core.dylib + 39560) [0x10f7ffa88]
1 nanov2_free_definite_size + 37 (libsystem_malloc.dylib + 7640) [0x7fff69e49dd8]
1 Tagging::FindByTagTypeMetadataItemId(Database const&, int, int) + 298 (Plex Media Server + 7224650) [0x10e336d4a]
1 void Database::GetList(soci::statement&, std::__1::vector<std::__1::shared_ptr, std::__1::allocator<std::__1::shared_ptr > >&, Tagging&) + 391 (Plex Media Server + 6220551) [0x10e241b07]
1 soci::details::statement_impl::fetch() + 80 (libsoci_core.dylib + 120400) [0x10f813650]
1 soci::sqlite3_statement_backend::loadRS(int) + 339 (libsoci_sqlite3.dylib + 35299) [0x10f83c9e3]
1 sqlite3_step + 2446 (libsqlite3.dylib + 64446) [0x1108ddbbe]
1 ??? (libsqlite3.dylib + 301705) [0x110917a89]
1 ??? (libsqlite3.dylib + 359089) [0x110925ab1]
1 Tagging::FindByTagTypeMetadataItemId(Database const&, int, int) + 198 (Plex Media Server + 7224550) [0x10e336ce6]
1 soci::details::statement_impl::statement_impl(soci::details::prepare_temp_type const&) + 514 (libsoci_core.dylib + 110818) [0x10f8110e2]
1 soci::sqlite3_statement_backend::prepare(std::__1::basic_string<char, std::__1::char_traits, std::__1::allocator > const&, soci::details::statement_type) + 133 (libsoci_sqlite3.dylib + 34517) [0x10f83c6d5]
1 sqlite3_prepare_v2 + 28 (libsqlite3.dylib + 99180) [0x1108e636c]
1 ??? (libsqlite3.dylib + 104425) [0x1108e77e9]
1 ??? (libsqlite3.dylib + 113800) [0x1108e9c88]
1 ??? (libsqlite3.dylib + 469536) [0x110940a20]
1 ??? (libsqlite3.dylib + 516578) [0x11094c1e2]
Binary Images:
0x10dc53000 - 0x10ec53fff com.plexapp.plexmediaserver 1.20.1 (1.20.1.3252) <82FF4C3A-FCF0-3358-857D-A01121A4D9D3> /Applications/Plex Media Server.app/Contents/MacOS/Plex Media Server
0x10f7f6000 - 0x10f819fff libsoci_core.dylib (0) /Applications/Plex Media Server.app/Contents/Frameworks/libsoci_core.dylib
0x10f834000 - 0x10f840fff libsoci_sqlite3.dylib (0) <8DDE7CCE-4759-3344-96F5-9088B023A886> /Applications/Plex Media Server.app/Contents/Frameworks/libsoci_sqlite3.dylib
0x1108ce000 - 0x1109fffff libsqlite3.dylib (0) <94D58B3B-80B4-3B2D-9A10-CF88D5B3FA49> /Applications/Plex Media Server.app/Contents/Frameworks/libsqlite3.dylib
0x111bb8000 - 0x111bc5fff libboost_thread.dylib (0) <6FCD4484-7C64-302F-A626-76D8CB38AC6F> /Applications/Plex Media Server.app/Contents/Frameworks/libboost_thread.dylib
0x7fff69e48000 - 0x7fff69e6ffff libsystem_malloc.dylib (283.100.6) <8549294E-4C53-36EB-99F3-584A7393D8D5> /usr/lib/system/libsystem_malloc.dylib
0x7fff69e88000 - 0x7fff69e90fff libsystem_platform.dylib (220.100.1) <009A7C1F-313A-318E-B9F2-30F4C06FEA5C> /usr/lib/system/libsystem_platform.dylib
0x7fff69e91000 - 0x7fff69e9bfff libsystem_pthread.dylib (416.100.3) <62CB1A98-0B8F-31E7-A02B-A1139927F61D> /usr/lib/system/libsystem_pthread.dylib
