External subtitles (.srt) troubleshooting checklist

[JuiceWSA]

@deus_ex_felis

seemed to indicate that putting LMAs first was dogma, but from a quick forum search it looks like this is a contested issue.

It’s more like:
The Hatfields and McCoys.

Plex is convinced LMA needs to be at the top - 'cause that’s where it’s been out of the box since 1943.

Users, particularly users of MP4/M4V files, find this thought process madness.

Looks like we’ll be doing the LMA Hack for some time to come as Plex has made no move to start listening to users on this matter…lol

Video File Naming

With LMA in priority, Embedded Titles within MP4/M4V files are preferred - even over a perfect file name. Local Media Assets should - AT ALL TIMES - remain enabled (unless specifically instructed to turn it off). Local Media Assets should be ‘Demoted’, to the bottom of the stack of active agents under ALL tabs in Shows and Movies, but should NOT be disabled. Local Media Assets is needed for many things - it doesn’t need to be given Tip-Top-Priority (as Plex has so hatefully placed it as it’s …

There you go - bookmark that one.

Then bookmark this one:

The Plex Dance ™

The purpose of this is to remove all cached metadata and xml data for an item that Plex usually keeps. This helps when you want to “start from scratch” for particular item move all files for the media item out of the directory your Library is looking at, so Plex will not “see” it anymore scan the library library (to detect changes) empty trash clean bundles (in menu next to server name, when accessed under ‘More’) double check naming schema and move files back scan the library Support articl…

You’ll need that when ‘Refresh Metadata’ does nothing…

… and there are two long running annoyances that you, ARE, eventually going to have to deal with.