Server Version#: Version 1.19.1.2621
Player Version#: Version 4.22.3
If you fast forward, and then skip back by 10 secs using the back button in the play controls section will cause any media that is transcoded to freeze indefinitely. Similar issue referenced to in post 215991. debug log can be provide via PMS. Contains information I would not like shared.
System specs:
OS Name Microsoft Windows 10 Pro
Version 10.0.18363 Build 18363
OS Manufacturer Microsoft Corporation
System Name PLEXMEDIACENTER
System Manufacturer LENOVO
System Model 20BF0018US
System Type x64-based PC
Processor Intel® Core™ i7-4600M CPU @ 2.90GHz, 2893 Mhz, 2 Core(s), 4 Logical Processor(s)
BIOS Version/Date LENOVO GMET87WW (2.35 ), 3/20/2019
SMBIOS Version 2.7
Installed Physical Memory (RAM) 16.0 GB
Total Physical Memory 15.7 GB
Available Physical Memory 7.59 GB
Total Virtual Memory 18.1 GB
Available Virtual Memory 9.27 GB
Page File Space 2.38 GB
Intel® Dual Band Wireless-AC 7260
NVIDIA GeForce GT 730M
Sample of debug log:
Apr 03, 2020 22:14:15.229 [4448] DEBUG - [Now] Device is Chrome (Chrome).
Apr 03, 2020 22:14:15.229 [4448] DEBUG - [Now] Profile is Web
Apr 03, 2020 22:14:15.229 [4448] DEBUG - [Now] Updated play state for /library/metadata/767472.
Apr 03, 2020 22:14:15.230 [4448] DEBUG - Statistics: (j19yu41fmqnc8n892bfxwyt2) Reporting active playback in state 2 of type 1 (scrobble: 0) for account 1
Apr 03, 2020 22:14:15.233 [9888] DEBUG - Completed: [127.0.0.1:59950] 200 GET /:/timeline?ratingKey=767472&key=%2Flibrary%2Fmetadata%2F767472&playbackTime=7803&playQueueItemID=64069&state=buffering&hasMDE=1&time=3201000&duration=6503000 (18 live) GZIP 6ms 862 bytes (pipelined: 60)
Apr 03, 2020 22:14:15.286 [4448] DEBUG - Request: [127.0.0.1:59950 (Loopback)] GET /video/:/transcode/universal/dash/vl3veoi86em0v0u1pxh97rhb/0/639.m4s (17 live) GZIP Signed-in
Apr 03, 2020 22:14:15.286 [4448] DEBUG - Asked for segment 639 from session.
Apr 03, 2020 22:14:15.286 [4448] DEBUG - Returning segment 639 from session
Apr 03, 2020 22:14:15.287 [4448] ERROR - Couldn’t find the file to stream: D:\Transcode\Sessions\plex-transcode-vl3veoi86em0v0u1pxh97rhb-8bdf96f9-506e-4da5-a132-0cbac5c8a9f3\init-stream0.m4s,D:\Transcode\Sessions\plex-transcode-vl3veoi86em0v0u1pxh97rhb-8bdf96f9-506e-4da5-a132-0cbac5c8a9f3\chunk-stream0-00640.m4s
Apr 03, 2020 22:14:15.287 [8356] DEBUG - Completed: [127.0.0.1:59950] 404 GET /video/:/transcode/universal/dash/vl3veoi86em0v0u1pxh97rhb/0/639.m4s (17 live) GZIP 0ms 410 bytes (pipelined: 61)
Apr 03, 2020 22:14:15.319 [4448] DEBUG - Transcoder segment range: 637 - 669 (669)
Apr 03, 2020 22:14:15.434 [4448] DEBUG - Transcoder segment range: 637 - 670 (670)
Apr 03, 2020 22:14:15.534 [4448] DEBUG - Transcoder segment range: 637 - 671 (671)
Apr 03, 2020 22:14:15.686 [4820] DEBUG - Transcoder segment range: 637 - 672 (672)
Apr 03, 2020 22:14:15.816 [9760] DEBUG - Transcoder segment range: 637 - 673 (673)
Apr 03, 2020 22:14:15.880 [9760] DEBUG - Transcoder segment range: 637 - 674 (674)
Apr 03, 2020 22:14:16.019 [9760] DEBUG - Transcoder segment range: 637 - 675 (675)
Apr 03, 2020 22:14:16.154 [7588] DEBUG - Transcoder segment range: 637 - 676 (676)
Apr 03, 2020 22:14:16.283 [6132] DEBUG - Transcoder segment range: 637 - 677 (677)
Apr 03, 2020 22:14:16.399 [6132] DEBUG - Transcoder segment range: 637 - 678 (678)
Apr 03, 2020 22:14:16.543 [4448] DEBUG - Transcoder segment range: 637 - 679 (679)
Apr 03, 2020 22:14:16.615 [4448] DEBUG - Request: [127.0.0.1:59950 (Loopback)] GET /video/:/transcode/universal/dash/vl3veoi86em0v0u1pxh97rhb/1/639.m4s (19 live) GZIP Signed-in
Apr 03, 2020 22:14:16.615 [4448] DEBUG - Asked for segment 639 from session.
Apr 03, 2020 22:14:16.615 [4448] DEBUG - Returning segment 639 from session
Apr 03, 2020 22:14:16.615 [4448] ERROR - Couldn’t find the file to stream: D:\Transcode\Sessions\plex-transcode-vl3veoi86em0v0u1pxh97rhb-8bdf96f9-506e-4da5-a132-0cbac5c8a9f3\init-stream1.m4s,D:\Transcode\Sessions\plex-transcode-vl3veoi86em0v0u1pxh97rhb-8bdf96f9-506e-4da5-a132-0cbac5c8a9f3\chunk-stream1-00640.m4s
Apr 03, 2020 22:14:16.616 [9888] DEBUG - Completed: [127.0.0.1:59950] 404 GET /video/:/transcode/universal/dash/vl3veoi86em0v0u1pxh97rhb/1/639.m4s (19 live) GZIP 0ms 410 bytes (pipelined: 62)
Apr 03, 2020 22:14:16.697 [4820] DEBUG - Transcoder segment range: 637 - 680 (680)
Apr 03, 2020 22:14:16.799 [4820] DEBUG - Transcoder segment range: 637 - 681 (681)
Apr 03, 2020 22:14:16.934 [4820] DEBUG - Transcoder segment range: 637 - 682 (682)
Apr 03, 2020 22:14:17.064 [9760] DEBUG - Transcoder segment range: 637 - 683 (683)
Apr 03, 2020 22:14:17.173 [7588] DEBUG - Transcoder segment range: 637 - 684 (684)
Apr 03, 2020 22:14:17.322 [7588] DEBUG - Transcoder segment range: 637 - 685 (685)
Apr 03, 2020 22:14:17.435 [7588] DEBUG - Transcoder segment range: 637 - 686 (686)
Apr 03, 2020 22:14:17.542 [6132] DEBUG - Transcoder segment range: 637 - 687 (687)
Apr 03, 2020 22:14:17.629 [4448] DEBUG - Request: [127.0.0.1:59950 (Loopback)] GET /video/:/transcode/universal/dash/vl3veoi86em0v0u1pxh97rhb/0/639.m4s (21 live) GZIP Signed-in
Apr 03, 2020 22:14:17.629 [4448] DEBUG - Asked for segment 639 from session.
Apr 03, 2020 22:14:17.629 [4448] DEBUG - Returning segment 639 from session
Apr 03, 2020 22:14:17.629 [4448] ERROR - Couldn’t find the file to stream: D:\Transcode\Sessions\plex-transcode-vl3veoi86em0v0u1pxh97rhb-8bdf96f9-506e-4da5-a132-0cbac5c8a9f3\init-stream0.m4s,D:\Transcode\Sessions\plex-transcode-vl3veoi86em0v0u1pxh97rhb-8bdf96f9-506e-4da5-a132-0cbac5c8a9f3\chunk-stream0-00640.m4s
Apr 03, 2020 22:14:17.629 [8356] DEBUG - Completed: [127.0.0.1:59950] 404 GET /video/:/transcode/universal/dash/vl3veoi86em0v0u1pxh97rhb/0/639.m4s (21 live) GZIP 0ms 410 bytes (pipelined: 63)
Apr 03, 2020 22:14:17.660 [4448] DEBUG - Transcoder segment range: 637 - 688 (688)
Apr 03, 2020 22:14:17.789 [4448] DEBUG - Transcoder segment range: 637 - 689 (689)
Apr 03, 2020 22:14:17.945 [4820] DEBUG - Transcoder segment range: 637 - 690 (690)
Apr 03, 2020 22:14:18.081 [9760] DEBUG - Transcoder segment range: 637 - 691 (691)
Apr 03, 2020 22:14:18.170 [9760] DEBUG - Transcoder segment range: 637 - 692 (692)
Apr 03, 2020 22:14:18.355 [9760] DEBUG - Transcoder segment range: 637 - 693 (693)
Apr 03, 2020 22:14:18.464 [9760] DEBUG - Transcoder segment range: 637 - 694 (694)
Apr 03, 2020 22:14:18.583 [7588] DEBUG - Transcoder segment range: 637 - 695 (695)
Apr 03, 2020 22:14:18.789 [7588] DEBUG - Transcoder segment range: 637 - 696 (696)
Apr 03, 2020 22:14:18.897 [7588] DEBUG - Request: [127.0.0.1:59950 (Loopback)] GET /video/:/transcode/universal/dash/vl3veoi86em0v0u1pxh97rhb/1/639.m4s (21 live) GZIP Signed-in
Apr 03, 2020 22:14:18.897 [7588] DEBUG - Asked for segment 639 from session.
Apr 03, 2020 22:14:18.897 [7588] DEBUG - Returning segment 639 from session
Apr 03, 2020 22:14:18.897 [7588] ERROR - Couldn’t find the file to stream: D:\Transcode\Sessions\plex-transcode-vl3veoi86em0v0u1pxh97rhb-8bdf96f9-506e-4da5-a132-0cbac5c8a9f3\init-stream1.m4s,D:\Transcode\Sessions\plex-transcode-vl3veoi86em0v0u1pxh97rhb-8bdf96f9-506e-4da5-a132-0cbac5c8a9f3\chunk-stream1-00640.m4s
Apr 03, 2020 22:14:18.898 [9888] DEBUG - Completed: [127.0.0.1:59950] 404 GET /video/:/transcode/universal/dash/vl3veoi86em0v0u1pxh97rhb/1/639.m4s (21 live) GZIP 1ms 410 bytes (pipelined: 64)
Apr 03, 2020 22:14:18.901 [7588] DEBUG - Transcoder segment range: 637 - 697 (697)
Apr 03, 2020 22:14:19.003 [7588] DEBUG - Transcoder segment range: 637 - 698 (698)
Apr 03, 2020 22:14:19.109 [4820] DEBUG - Transcoder segment range: 637 - 699 (699)
