[Feature Request] Improve Synced Content Access [vid] // mod: offline library

Hello,

I’d like to submit a feature request for how synced content is accessed while offline. Right now, it’s a bit clunky to have to access a separate ‘Downloads and Sync’ section and then select the category of synced content. I’d like to be able select “Movies” or “TV Shows” from the left panel like normal and be able to see synced content instead of the app just saying my server is offline.

Specifically, this is how my kids use Plex on iPads and the user experience could be much improved in this area. I’ve attached a video of how it currently works, but explain my requested behavior below. Happy to discuss further if needed. Thank you!

== Current Behavior ==
When selecting media sources on the left while offline, the app shows “Plex is Currently Unavailable” and “Retry Connection”

== Expected Behavior ==
When selecting media sources on the left while offline, the app will display the downloaded and synced content, with a non-intrusive notice that the server is offline, or otherwise inaccessible

Video of current behavior: https://rakcloud.duckdns.org/f/0a04900fc5de4757b3d8/

I have no votes left, but I like this in principle. But that would mean an extra tab in every section, so Movies would have four: Recommended-Library-Collections-Downloaded ?

It has been brought to their attention that the “blank screen” is not very user friendly.

that this screen, that still appears some of the time (they call it a bug) is more desired

https://global.discourse-cdn.com/plex/original/3X/9/c/9ce709762c9dd9a6aa40ab48fa8138167fd90e5e.jpeg

Showing the “on this device” hub when off line, but you can see in the thread I linked to that the desired screen, for some unknown reason, is the blank screen by the developers.

1 Like

Well I feel a little silly. I didn’t notice you could pin the offline views to the side panel. Removing everything except for the Synced views seems to be what I was looking for.

After syncing content (TV and Movies) to my devices, you cannot see all of it as a home screen. It would be great to have all synced content available in one section (offline mode) as opposed to needing to look at sync’d movies or sync’d TV shows.