I have been using Plex for years and I am totally confused. I am at work, offline and can not figure out how to see my synced items with this new beta
L
From the sidebar tap on Downloads. The next screen will be divided up based on content type and will contain all of your sync’d content.
I worded it wrong how do I PLAY my synced content. Nothing shows up just says no internet connection.
Can you post a screen shot because what I described is exactly how you do play downloaded/sync’d content.
Also, was your plex app in offline mode when you installed the beta? Is so, a bug that the devs are already looking into.
https://forums.plex.tv/t/turning-offline-viewing-on-off/440628/3?u=darcilicious
Here is the problem your screen says “use the tabs below to see synced content” there are no tabs below and that is what I was trying to figure out.
also the old version would automatically switch to the synced content if I was in that library, IE: I was in the TV Shows section, when offline that section would switch to synced content. Now what 3-4 clicks? (Just now figured to pin the synced content to the sidebar, oy what a mess)
Now pinned the offline TV section to the home screen, but when offline the WHOLE home screen is replaced with the same message. Why does it just not say OFFLINE for the items that it can’t see and show ONLINE for my synced content?
But wait sometimes it does and some times not This is the way it should always work.
The HOME screen should never go away, just show what is ONLINE and OFFLINE.
This is a mess
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If the plex app was in offline mode when you updated there’s a bug. What you’re seeing is that bug.
Without the bug or if the app wasn’t in offline mode when you updated you wouldn’t see this behavior.
I was not in offline mode, this was a fresh install of the beta.
Then your best bet is to delete the beta and reinstall and re-sycn some content.
Well, just deleted and reinstalled the new beta release today, same thing.
Added a on this device section to home screen
Turned on airplane mode and again nothing
Still broken
Can you please explain step by step what you’re doing? I would expect something like this to work:
- start app
- sync some content
- use the sidebar to navigate to the downloads section to confirm content has downloaded/sync’d
- navigate to wherever you want
- go offline
- navigate to the sidebar and select Downloads
- view list of content type(s) and select one
- select content and start playing
Unless you don’t see your sync’d content in the Download section per the message in the your second screenshot, then it is working as designed.
You now go to Downloads in the Sidebar Navigation to view your downloaded/sync’d content.
Try and follow me here:
You supply a HOME screen, on that HOME screen you allow to place a ON THIS DEVICE section, correct? (pic below)
When offline why is that ON THIS DEVICE section that I added to my HOME screen not shown? Why am I getting a blank NO INTERNET screen instead of showing my libraries offline and my ON THIS DEVICE showing? Like this which happens sometimes
How is the HOME SCREEN supposed to work? Like above (which is they way it SHOULD work) or just show me nothing? (like below)
Because more often than not I get the blank screen. Once I setup my HOME screen I should almost never have to leave it and go into those DOWNLOAD sections.
This is a very interesting bug…
First off, even if the hubs don’t show up on the home screen, the work around would be to go to the specific media type and find it there.
On Android, the issue is a bit different. (Albeit along the same lines, I think.)
It allows you to add a hub when offline, that is clearly labeled as being on the device… However, once you go offline (offline mode or airplane mode), it then displays this.
What should happen, is that it gives you a button to try and go online that is unobtrusive, but also show hubs for local content.
Got it. I’ll ask which display is the intended behavior.
In the meantime, you can always access your downloaded content from Download in the sidebar navigation.
Edited to add steps to reproduce:
- Start the app while online.
- Download/sync some content
- Navigate to Downloads and select a content type to get to the content
- One or more hubs show up
- Add a hub to Home Screen
- Navigate Home
- Put device in Airplane mode
- The Home Screen remains unchanged other than a single Offline banner at the top
- Refresh the Home Screen by “pulling down”
- No internet connection message shows up on a basically blank screen
- Kill the app and restart it
- All the hubs come up with an Offline tag (except the hubs with Downloaded content which are displayed normally). This is like the old style offline screen.
- Doing just about anything else at this point will bring back the blank screen with the “no internet connection” message (“new style”).
I suspect that this “old style” screen being displayed is the bug as well as the blank screen.
Ideally, hubs with offline content that were explicitly added to the Home Screen should show up on the Home Screen while in offline mode, just like they do when in online mode.
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Is that the UNO version of the Android app? Because it looks like what is now the old version of the UI 
In UNO on iOS the download/sync functionality has been redesigned, at least the frontend / UX has. And I’m pretty sure it’s a little buggy
So you are saying the blank screen is the desired action. I hope you misspoke because that would be a terrible idea. Really terrible idea.
I honestly don’t know, just suspect… but yeah, it would be nicer if any “local content / downloaded” hubs explicitly added to the Home Screen were to show up when in offline mode…
Well, when you speak to the powers at be, let us know.
I’ve pointed them to your last post that has screenshots and my “Got it” post so we’ll see 
This is the UNO version, i.e. the latest 7.19.x beta build. The mobile UI/UX hasn’t changed at all on Android though. So far, only the TV UI has changed.
The “downloads” page looks like this:
There is no playback initiation from this page though. It is just a list of media synced to the device and the quality setting.
