File Type

General Discussions
1

Every now an then I will have a file that Plex Server can not see. Sometimes its an MKV, this times it happens to be a mp4 file with h264 video codec.1920 x 1080, @ 16x9, with Audio codec consisting of acc,6 channel, ample rate 4100, bit rate 128. This file plays fine an all mt devices, but will not show up in PlexTV.

2

The two main reasons that a file does not appear inside of Plex are:

  1. File Permissions - Such that Plex does not have permission to read the file in question.

  2. Naming - If the file is not named the way Plex is looking for then it won’t be included. IE TV Show naming convention (Show Name - SxxExx.ext) will specifically not show in a Movie Library.

3

I running Win 10, and its in my normal TV folder under, and it has the normal format, season and episode> I will move it to another folder, and see if that works. TY

4

Not sure what the deal is, but they only show up when placed into my Movies folder.

5

@HC1Gunner said:
Not sure what the deal is, but they only show up when placed into my Movies folder.

This sounds like a naming issue. If they are showing up in a Movies folder that means they are not following the naming that a TV Show looks for. This is because a show named how the TV Show scanner is expecting it will automatically be excluded from the Movies folder.