Plex Not Showing all files

[josephpritt20]

Hello Everyone

Server Version#: 4.59.2
This is my first time posting here and wanted to get some ideas I have around 3100 movies and 262 TV shows with different season under each show. I have been running Plex on my TNAS for about a year now and I can not get it to show all my shows and movies on Plex it shows I have 3009 Movies and 238 TV Shows I have tried changing the file setup and name structure and still can not get it to work. In my TV Shows some of my seasons are not showing up or some of my episodes are not showing up. I know I have not tried everything I checked the agents settings and some other things that are showing up on here so please help I just want everything to show up.

Joseph

[ChuckPa]

There are two very common causes.

1. Naming not being clean enough for clear identification
2. Permissions.

Permissions are very easy.

Substitute your real pathname(s) for the names I use in this example.

find /movie1 /movies2 /tv1 /tv2  -type d -exec chmod 755 {} \;
find /movie1 /movies2 /tv1 /tv2  -type f -exec chmod 644 {} \;

As for naming. You need to consult the standard naming and structure.
When named correctly, everything works without issue.

You searched for naming | Plex Support

Take a few of those which don’t match and figure out what the cleanest possible name should be. Try that.

[josephpritt20]

I placed all my movies in one folder and as for TV shows they are in one folder where each show has a folder for the show then each season has its own folder all of the shows are the same naming format where it is show season episode.extension it is just weird that some of them are showing up but not all the type of file is listed as supported so i do not believe that is a problem

[ChuckPa]

Can you show me some that fail please? (the names, exactly as you have them?)

(copy-paste of the ls output works great for this. format with code </> formatting button)

[chuck@lizum MasterChef.549]$ cd ../Andromeda/
[chuck@lizum Andromeda.550]$ ls -la
total 28
drwxr-xr-x. 7 chuck chuck 4096 Jul 24 16:43 ./
drwxr-xr-x. 8 chuck chuck 4096 Jul 23 13:30 ../
drwxr-xr-x. 2 chuck chuck 4096 Jul 16 14:32 Season 01/
drwxr-xr-x. 2 chuck chuck 4096 Jul 16 14:41 Season 02/
drwxr-xr-x. 2 chuck chuck 4096 Jul 16 14:55 Season 03/
drwxr-xr-x. 2 chuck chuck 4096 Jul 24 20:28 Season 04/
drwxr-xr-x. 2 chuck chuck 4096 Jul 24 17:36 Season 05/
[chuck@lizum Andromeda.551]$ ls -la *05
total 61035732
drwxr-xr-x. 2 chuck chuck       4096 Jul 24 17:36 ./
drwxr-xr-x. 7 chuck chuck       4096 Jul 24 16:43 ../
-rw-r--r--. 1 chuck chuck 2841046639 Jul 24 17:05 Andromeda - S05E01 - The Weight (1).mkv
-rw-r--r--. 1 chuck chuck 2841117476 Jul 24 17:07 Andromeda - S05E02 - The Weight (2).mkv
-rw-r--r--. 1 chuck chuck 2840887212 Jul 24 17:10 Andromeda - S05E03 - Phear Phactor Phenom.mkv
-rw-r--r--. 1 chuck chuck 2840918611 Jul 24 17:08 Andromeda - S05E04 - Decay of the Angel.mkv
-rw-r--r--. 1 chuck chuck 2841006396 Jul 24 17:12 Andromeda - S05E05 - The Eschatology of Our Present.mkv
-rw-r--r--. 1 chuck chuck 2841474146 Jul 24 17:34 Andromeda - S05E06 - When Goes Around.mkv
-rw-r--r--. 1 chuck chuck 2840828361 Jul 24 17:15 Andromeda - S05E07 - Attempting Screed.mkv
-rw-r--r--. 1 chuck chuck 2841018266 Jul 24 17:18 Andromeda - S05E08 - So Burn the Untamed Lands.mkv
-rw-r--r--. 1 chuck chuck 2840995679 Jul 24 17:16 Andromeda - S05E09 - What Will Be Was Not.mkv
-rw-r--r--. 1 chuck chuck 2841101080 Jul 24 17:22 Andromeda - S05E10 - The Test.mkv
-rw-r--r--. 1 chuck chuck 2840913753 Jul 24 17:25 Andromeda - S05E11 - Through a Glass Darkly.mkv
-rw-r--r--. 1 chuck chuck 2841752599 Jul 24 17:27 Andromeda - S05E12 - Pride Before the Fall.mkv
-rw-r--r--. 1 chuck chuck 2840787544 Jul 24 17:30 Andromeda - S05E13 - Moonlight Becomes You.mkv
-rw-r--r--. 1 chuck chuck 2840385385 Jul 24 17:23 Andromeda - S05E14 - Past is Prolix.mkv
-rw-r--r--. 1 chuck chuck 2840916722 Jul 24 17:28 Andromeda - S05E15 - The Opposites of Attraction.mkv
-rw-r--r--. 1 chuck chuck 2840890204 Jul 24 17:36 Andromeda - S05E16 - Saving Light from a Black Sun.mkv
-rw-r--r--. 1 chuck chuck 2840856469 Jul 24 17:33 Andromeda - S05E17 - Totaled Recall.mkv
-rw-r--r--. 1 chuck chuck 2841133286 Jul 24 16:53 Andromeda - S05E18 - Quantum Tractate Delirium.mkv
-rw-r--r--. 1 chuck chuck 2840872936 Jul 24 16:56 Andromeda - S05E19 - One More Day's Light (1).mkv
-rw-r--r--. 1 chuck chuck 2839598532 Jul 24 16:54 Andromeda - S05E20 - Chaos and the Stillness of It (2).mkv
-rw-r--r--. 1 chuck chuck 2841004933 Jul 24 16:50 Andromeda - S05E21 - The Heart of the Journey (1).mkv
-rw-r--r--. 1 chuck chuck 2840845798 Jul 24 16:44 Andromeda - S05E22 - The Heart of the Journey (2).mkv
[chuck@lizum Andromeda.552]$ 

[josephpritt20]

I could not get the Telnet to work but I used filezila to get some pictures of what is not showing up versus what is showing up the avatar last airbender I thought maybe it could be that it was how it was named so I changed it to fit the other name structure and it is still not showing up

[FordGuy61]

Plex Documentation → Your Media → Naming and Organizing Your TV Show Files

You need to name your media according to Plex requirements.

Example

/TV Shows
  /True Detective {tvdb-270633} <- TheTVDB ID is optional.
    /Season 01 <- "Season" in English. Two digits for season number, unless it has three or four digits.
      /True Detective - s01e01.ext <- must use sXXeYY, ext = mkv/mp4/etc

Leave out characters such as leading periods, colons, slashes, etc. For Avatar: The Last Airbender, leave out the colon, and do not add a dash: Avatar The Last Airbender

Also, you must use “Season 01” etc, not “Book 1.”

/Avatar The Last Airbender
  /Season 01
    /Avatar The Last Airbender - s01e01.ext

[josephpritt20]

Thanks I will Try that and get back to you all on here and let you know it that works

[josephpritt20]

also it is not just happening to my TV Shows it is happening to some of my movies also I have around 3100 but only 3000ish is showing up I will double check the naming setup on some of those too and see what I can find