Fire TV, music works but video doesn’t, works fine on phone app

Server Version#: 1.24.1.4931
Player Version#: Fire TV App

I can no longer play videos on my Fire TV from the Plex app. I have a media server on a NAS, and I’m able to access and play from my phone app. In addition, I can play music from Fire TV still.
This was previously working.
I’ve tried signing out and back in, restarting the Fire TV, and uninstalling g and reinstalling Plex App.

I’m a lifetime Plex Pass subscriber.

Please help or direct me to some form of support person? TIA!

This topic was automatically closed 90 days after the last reply. New replies are no longer allowed.