Firestick LAN 480p MAX but REMOTE 1080+ just fine

Plex Players Streaming Devices
1

Playback on 2 different Firesticks Gen1 and brand new HD on 2 different TV’s gets limited to 480p MAX. It works fine if I share/tether WiFi though my 4G phone or from my dads house etc.

Server Version#: 4.75.0.22040-9ad19ee
Player Version#: 8.29.0.30433 (b3774acd)

  • Works fine for multiple streams/formats/ from my 4G phone share/tether WiFi so don’t tell me any BS about versions etc
  • I have client isolation on my WiFi like everyone should
  • Back in the day you could specify a URL for server app and now it just tries to sprinkle magic pixy dust on the packets to make it work and you can’t tell it what http://host:port to use now days I guess …
  • local playback via Chromium works fine-ish even 4K ( Surprising )
2

Look at your logs or dashboard and see what URL it is trying to connect from.

So it isn’t allowed to communicate with other local devices like your server?

3

This is the problem. It prevents the client from communicating directly with the server.

It forces Plex to use Plex Relay, which tunnels the connection through a server a Plex. It is limited to 2 Mbps (1 Mbps w/o a Plex Pass).

4

Yes… that would be fine accept for it works fine from my phones internet … so it should be

  1. try locally to stream
  2. fall back to remote even if you (see) it’s local …

The first error message I get from firestick after plex.tv/link auth is Server is not accessible even tho it’s able to load all the other server names to pick from lol…

“local playback via Chromium works fine-ish even 4K ( Surprising )”

Plex for Android (TV) — AFTT

Playing—1:17:38 / 2:35:26

Indirect—2 Mbps

Video

4K (HEVC Main 10 HDR)

SD (H264)—Transcode

Audio

English (EAC3 5.1)

OPUS—Transcode

I assume this is because it’s seeing it’s on a local network and trying to like UPNP DLNA ( or whatever magic video streaming pixie dust ) and just falling on it’s face because it can see the server fine on external port but sees internal server and just tries to force itself locally. I guess I could try blocking internal access to my Plex server to force it the other way. I also tried to put my domain in etc host to fool Plex into connecting locally but it’s smarter then me…

UPDATE: I also tried to block the Firestick IP to my Internal Plex IP and same thing

5

That would be fine accept for my server is not on the WiFi and again works locally just fine from laptop and did work fine when you could specify a URL like it was like 10 years ago…

6

Yes. AP isolation blocks WiFi devices, such as FireSticks, from communicating directly with any other device on the local network, whether that other device is wired or wireless.

AP isolation does nothing for devices on the wired network, as they communicate directly with each other.

If your wifi router supports multiple networks, consider deploying a trusted and untrusted (i.e. guest) network. Place devices such as the FireStick on the trusted network, so they can communicate with other devices in the local network. Place untrusted devices on the guest network, with AP isolation, so they can communicate only to the Internet, and not with any local devices.

7

Indirectly means it is using relay and 2mbps is the limit for relay.

https://support.plex.tv/articles/216766168-accessing-a-server-through-relay/

8

Thanks guys! I got it to work despite sort of broken logic of Plex app and my firewall (I guess I understand why makes things less complicated ).

Keep in mind as far as packets go playing “remotely” would be just as fine and not need weaksause ‘relay’ stream

Also this is a GEN1 AFTT ! I was able to get it to pull down 12 Mbps just fine! It even did a few frames of 4K some how lol .

Plex for Android (TV) — AFTT
Playing—1:40:32 / 2:35:26
Remote (192.168.20.100)—8 Mbps
Video
4K Dolby Vision/HDR10 (HEVC Main 10)
1080P (H264)—Transcode
Audio
English (EAC3 5.1)
OPUS—Transcode

9

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