When matched in the Library several files (73/99) show up with no names, and a few are correctly showing the track info, but when using “Fix Match” all names do show up, however some are grayed out?. See screenshots attached.
I tried unmatching+rematching, tried the plex dance (remove, scan, empty trash, clean bundles, add, scan) to no avail, this points to a data problem more than a server problem, but given the ID3 tags are correctly written, AND the MB entry has track titles (clearly!) – I cannot figure out why this is happening..
The grayed out tracks are what Musicbrainz has listed as present on this version of the album, but their files are missing in your version of the album.
In other words: the version of the album that you have is probably not present on Musicbrainz (or may appear further down).
That’s no surprise with a Best of Bach compilation, of which there are probably dozens and dozens varieties worldwide.
I just found another album with the same problem, which indicates this is not a album-specific problem, but something to do with how Plex read what metadata from MB.. ?
Do you have any pointers as to how Plex is matching/not matching a track? I have already using picard to write the correct tags for each track from this exact album on MB, so I’m curious as to why Plex would think otherwise?
Is the record on MB newer than a week?
If not, Plex should use the MBID meta tag in your files to automatically find the right MB record.
See if something changes if you perform the Plex Dance light (meaning without step 4) with the album.
(This will only work if you use the default modern metadata agent “Plex music” for this library.)
no luck, same outcome I’ve also created a brand new library, with a folder containing a single (this) album, and exactly the same.
If my understanding is correct, Plex is reading the MB IDs and retrieving associated data from the API to build its local db records, right? (ie, ID3 Tags ignored if MB IDs exist)… seems like the API is definitely returning something coherent;
This is track 1, which shows in Plex without title/trackno:
This is track 8, which shows in Plex with title/trackno:
I created a new “Music TEST” library, with “prefer local”, then added only that album, and it auto-detected/scanned to the same result. I tried “refresh metadata” a few times, to no avail.
I can’t see how ID3 tags would NOT be present in the files… using ffprobe, and somehow the same (few) tracks are read corrrectly… (track 01 is not, track 08 is)
The one difference I can see is that Plex refuses to create / display “album name” (see above), until I uncheck “prefer local”, and refresh metadata; then the name shows up;
I don’t understand enough of the internals of Plex. I would assume this is not a server read issue (given all files do show up), not a db/library issue (given the library is new – although I think it does share the same db as other libs on the server??), the files seem correct also… so I guess the next step is to drill down some log files and see if anything shows up??!
I’ve also created a brand new library, with a folder containing a single (this) album, and exactly the same.
