"Fix Match" Search Options only shows Plex Movie

Agreed. I’ve been looking on IMDB and trying to match this one myself without any luck :frowning: It appears to not exist so this will be a real problem.

I see you added the movie yourself on TMDB so until plex fix the bug with TMDB ids search not working I guess you will be stuck.

Hey folks,

I’d just like to clear up any confusion there might be on this from the person who made this change. This was a bug fix as we shouldn’t have been showing other agent options for Fix Match for Plex Movie libraries.

The fact that the TMDB agent used to actually work for Plex Movie libraries here was just a happy accident however other combinations of trying to match with different agents or using the Plex Movie agent to Fix Match on other agent libraries would just be completely broken.

We do not at the moment allow TMDB ids to be used in the Fix Match title field as there wouldn’t be a way to tell if the number you entered was an id or the name of a movie (e.g. 300). You can use IMDB ids because they’re prefixed with tt so we can easily tell that it’s an IMDB id.

If you really can’t find a match and there is no IMDB entry for it, you’ll need to add the TMDB id to the filename, using the {tmdb-xxx} syntax as described here: Naming and organizing your Movie files | Plex Support

I’ll see if we can at some point add a dedicated field for external id in fix match so it can be separate from the title but as it should be quite rare for most people to need this it’s not a high priority and there is a work-around with the file naming solution.

Hope this clears things up a bit.

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@drzoidberg33 interesting and thanks for the clarification. I understand the limitation you are taking about on the fix match field. Could this be changed so searches like …

  • imdb-ttxxx
  • tmdb-xxxx

… could be used ? I know this would be a change so I’m making this as a suggestion more than anything else.

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That’s definitely something I’ve considered to do and will probably have to do something for the new TV agent so maybe :grinning_face_with_smiling_eyes:

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It’s always great to hear from a program’s developer on these things!

However, after checking the web page for the syntax, I just renamed the file and the folder it’s in to Ocean (2010) {tmbd-797017} and tried the match again. It didn’t work. Have I missed something about this?

Try Ocean (2010) {tmdb-797017}, think you have a typo.

D’oh! Thanks. I’ve fixed it now. But I got the same results.

Just ran a quick test myself and can also confirm its not found. I get this warning in the logs when the scanner tries to match it …

Scanner [Plex Movie]: unable to find cloud match for item file '/mnt/32TB-Media-Server/Movies/Ocean (2010) {tmdb-797017}/Ocean (2010) {tmdb-797017}.mp4'

I guess its just a bug but will let @drzoidberg33 confirm.

@josephzitt oh wait – I see Ocean (2010) - Changes — The Movie Database (TMDb) was only created yesterday, 14th Feb.

Its probably not been replicated to the plex cache servers yet which is used in matching and the download of metadata. This can take 48+ hours from changes in TMDB to make it to the plex backend servers so lets revisit this in a couple of days.

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Ah, Good point. Let’s check again then.

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I just tried it again. It worked!

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